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Relationship Manager Institutional Trust

3 months ago

Singapore Northern Trust Full time

  • Northern Trust
Singapore

Posted 6 hours ago Permanent Competitive

About Northern Trust:


Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 188- Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity.

With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.


Role/ Department:

Responsible for managing client relationships for institutional trust and custody clients. Utilizes knowledge of master custody services to provide clients with information and suggestions to add value to the relationships. Identifies opportunities to cross-sell products generating additional revenues.

The key responsibilities of the role include:

  • Manages client relationships for institutional trust and custody clients.
  • Ensures that overall client satisfaction by facilitating efforts of service team, coordinating resources to ensure timely delivery and issueresolution, and effectively communicating client concerns and needs.
  • Develops complete understanding of clients of linets business objectives, goals and market challenges and ensures bank relationship plan is consistent
  • Cultivates strong working relationships with client contacts. Demonstrates ability to add value by anticipating possible solutions and partnering with client to implement.
  • Educates client on emerging issues, bank products and services, regulatory/tax changes, and the general institutional trust environment, advising the client of
- the impact on the client's business and on our own
- services.

  • Crosssells bank products/services and participates in development of solutions to
- client needs, coordinates presentations, brings in experts when appropriate, closes the sale,
- ensures smooth delivery of new services, and communicates emerging needs.

  • Manages client profitability, understands competitive environment, develops pricing
- strategies, and works with team to enhance profitability.

Skills/ Qualifications:

  • Knowledge of trust or asset management and accounting usually acquired through related work experience is required to manage client relationships.
  • Knowledge of general finance and portfolio management concepts acquired through formal education or experience is needed to consult on client needs.
  • Skills in negotiation, delegating, leadership, and sales are necessary to service the client relationship.
  • 57 years experience in financial servicing, preferably in trust or asset services.

Working with Us:

As a Northern Trust partner, greater achievements await.

You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

-
Reasonable accommodation:

  • We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
  • Additional InformationJob ID 104846