Solution Architect, Lark Apac

2 weeks ago


Singapore ByteDance Full time

Lark will be prioritizing applicants who have a current right to work in Singapore, and do not require Lark's sponsorship of a visa.

About Lark

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at ByteDance.

Lark Solution Engineer Team

The Solution Engineer team in Lark APAC is responsible to drive success for our customer by maximize their productivity and bringing them closer to their aspired success goal.

About You
You are passionate about designing, developing solutions and conveying values to your customers. You have experience in software development and in driving technical conversation. You are a trusted advisor for both technical and non-technical executives. You love to collaborate with Account Executives and other teams to close complex deals. You can work independently without supervision and under the pressure of tight timeline.

Key Responsibilities:

  • Partner with Account Executives to drive complex deals with multiple C-Level stakeholders
  • Lead Customer Discovery and identify customers' key requirements and pain points
  • Drive technical conversation with internal and external stakeholders for technical solutioning and integration
  • Prepare and deliver product demonstrations
  • Develop and support Proof of Concepts (POCs)
  • Work with customers through the evaluation process to ensure the proposed solution is able to meet customers' key business objectives and technical requirements
  • Work closely with product teams to share customer feedback and shape product roadmap
  • Become the trusted technology advisor for customers, partners and internal teams
  • Minimum 3 years of software development or solution architect experience in SaaS organization
  • Familiar with the enterprise SaaS ecosystem
  • Excellent verbal communication, written communication, and presentation skills in English
  • Experience in building and delivering Proofs of Concept (PoCs)
  • Selfmotivated and able to adapt to rapidly evolving product, organization and market
  • Ability to travel as needed and to work flexible hours throughout the sales territory
Preferred Requirements

  • Experience working with customers in the APAC market
  • Possess Industry Domain Knowledge such as ICT, Retail, Manufacturing, Finance, etc.
  • Experience in responding to functional & technical elements of RFIs/RFPs independently and effectively
- "Start-Up" mindset or experience on approach of problems and polished resolutions

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

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