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Guest Relations Executive

4 weeks ago

Singapore Republic of Singapore Yacht Club Full time
Roles & Responsibilities

Job Description

  • Perform hotel guest relations duties.
  • Manage booking of club facilities.
  • Perform reservations, check in and check out of room guests.
  • Logs all wake-up call requests and performs wake-up calls services.
  • Coordinates room reservation requests, status and updates with the Housekeeping department.
  • Handle general queries and complaints.
  • Handles member’s queries on their account and collects payments as when required.
  • Balances all-cash/credit for rooms and miscellaneous at the close of shift.
  • Organize and maintain files and records; update when necessary.
  • Perform any other related duties as assigned by the management.

Requirements:

  • Proficient in verbal and written English.
  • Stay updated about the club events, promotion, room rates, package plan, and discounts available.
  • Friendly and service-oriented personality.
  • Positive work attitude, teamplayer, good interpersonal skills and ability to multitask.

Other Information

  • Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park.
  • Company transport provided (Clementi MRT Station).
  • Meals provided.

Tell employers what skills you have

Front Office
Ability to Multitask
Training Development
Water
Written English
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Composition
Guest Relations
Cashiering
Facility Maintenance
Customer Service
Safety Training
Hospitality