Guest Relations Executive
4 days ago
BENEFITS:
- Outlet monthly sales incentive
- 5 Days work per week
- 44 hours weekly (OT & Off in lieu compensation)
- Staff Meals provided
- Transport from Vivo MRT to FOC Sentosa directly in and out daily
- Referral Fee (Up to $3000/-) *
- Uniform provided
- Career Growth Opportunities
- Employee discount of 25%
- Birthday treat for 2pax (Worth up to $150)
- Leave Benefits
- Medical Benefits
RESPONSIBILITIES AND MEANS:
· Maintain a charming and groomed appearance as we greet our guests during their entrance to our venue
· Managing Reservations, walk ins & Event bookings below 40 guests
· Knowledge of the offers provided by the venue is required, such as Food, Beverage, Seating Options and Promotions
· Knowledge of Reservation Flow; Consumer View, Booking Platforms, Booking Processes
· Knowledge of Reservations/ Events Policies
· Monitor daily bookings and ensure assigned tables are prepared prior to their arrival
· Ensure that all requests are properly noted on reservation lists and followed up with
· Showing guests to their assigned tables
· Provide menu and announce server's name
· As a member of the Front Desk, you will also be required to keep informative with the abouts in Sentosa; Ongoing and upcoming Events. Transport timings and methods. Directions and Map of Sentosa etc
· Know the profile of your guests before shift to anticipate and have a sense of who is visiting the Restaurant. Ensure all reservation requests and VIPs of the day are communicated to the respective service captains
· Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
· Maintain constant awareness of operations and reservations on site
· In this role, you will be responsible for anticipating upcoming reservations, turnovers, and ensuring that walk-ins and last minute reservations are handled in a timely manner in each of the respective seating areas based upon turnovers, peak periods, and the current manpower availability to assure smooth operation flow
· Maintain efficiency in response; Phone Calls, Email Enquiries, Whatsapp Enquiries
· Constantly updated with incoming Reviews; appraise and bring up to the Team on Positive and Negative Reviews. Address customer complaints and escalate to the Guest Relations Manager
· Cashier duties; completing transactions, opening and closing cashier duties
· Data Reporting; updating of sales report
Tell employers what skills you haveFront Office
Microsoft Excel
Restaurants
Interpersonal Skills
Guest Relations
customer friendly approach
events bookings
customer friendly
Cashiering
Customer Service
Hospitality
-
Guest Relations Executive
4 days ago
Singapore GUUM PTE. LTD. Full timeRoles & ResponsibilitiesGUUM is a contemporary Korean steakhouse located in Keong Saik Road amidst the heritage row of shophouses.We are looking for a Guest Relations Executive to work on the floor with the Front of House team, focusing on welcoming guests and managing reservations.Minimum requirements:- at least 3 years' work experience in Front of House...
-
Guest Relations Executive
4 days ago
Singapore WOLFGANG'S STEAKHOUSE SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for outgoing and dynamic individual to join us as a Part-Time Guest Relations Executive As this is a part-time role, you will only be required to work 22 hours a week.Responsibilities:Work closely with the managers in front desk operations management Answer calls, note down booking reservations and update accordingly ...
-
guest relations executive
4 days ago
Singapore THE OTHER ROOM PTE. LTD. Full timeRoles & ResponsibilitiesTHE OTHER ROOM~ASIA'S 50 BEST BARSA secret bar hidden within the Marriott Tang Plaza Hotel, with more than 300 spirits finished in casks for the bar's use. These find their way into a lively list of classics and classics-with-a-twist arranged by date, such as the 'Reversed Gin & Tonic'. There's also a list of rare 'Vintage Cocktails'...
-
guest relations executive
4 days ago
Singapore QUAICH PTE. LTD. Full timeRoles & ResponsibilitiesTSH Corporation Limited specializes in offering and distributing the epitome of premium whiskies, cocktails, and spirits. Our portfolio includes eight unique concepts: Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge, The Whisky Store, and Whisky...
-
guest relation executive
3 weeks ago
Singapore KAI RESIDENCES PTE. LTD. Full timeRoles & ResponsibilitiesWe are an confinement centre at near vicinity of Newton MRT/Downtown Line and we are seeking for an Guest Relations Executive to join us.The Job requirement are stated below:Good written & communication skills in English or Mandarin or both. Ability to speak third language(s) is an advantage Works cohesively and respectfully...
-
Guest Relations Executive
4 days ago
Singapore THE FULLERTON HOTEL Full timeRoles & ResponsibilitiesJob Description:Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to...
-
GUEST RELATION EXECUTIVE
3 weeks ago
Singapore KAI RESIDENCES PTE. LTD. Full timeRoles & ResponsibilitiesWe are an confinement centre at near vicinity of Newton MRT/Downtown Line and we are seeking for an Guest Relations Executive to join us.The Job requirement are stated below: Good written & communication skills in English or Mandarin or both. Ability to speak third language(s) is an advantage Works cohesively and respectfully...
-
Guest Relation Officer
3 weeks ago
Singapore CUBE HOSPITALITY PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...
-
Guest Relation Executive
3 weeks ago
Singapore AAPC SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesOverview of DutiesEnsure effective and efficient operation of the lounge reception desk. Provide exceptional service, ensuring total customer satisfaction to our guests at all times. Be an ambassador of Accor Hotels and the Qantas Airways brand.Main ResponsibilitiesProvide a warm welcome as first point of contact for lounge guests. ...
-
Guest Relations Executive
4 days ago
Singapore HARBOUR VILLE PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionReview arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with guests Offer assistance with certain tasks (e.g. confirming travel arrangements, taking...
-
Senior/Guest Relations Executive
3 weeks ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesPosition OverviewBased in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or...
-
Guest Relation Officer
3 weeks ago
Singapore CUBE HOSPITALITY PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated...
-
Guest Services Manager
4 days ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeRoles & ResponsibilitiesCandidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...
-
Guest Relations
4 days ago
Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full timeRoles & Responsibilities5 Days 44 Hours, Split ShiftAWS + VB + Split shift allowance and moreCollaborate with reservation staff and restaurant manager for table assignments and special requests, while warmly welcoming and assisting guests. Maintain a strong grasp of the menu and restaurant operations, ensuring accurate menu knowledge.Effectively manage the...
-
Guest Relation Executive
3 weeks ago
Singapore AAPC SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesOverview of Duties Ensure effective and efficient operation of the lounge reception desk. Provide exceptional service, ensuring total customer satisfaction to our guests at all times. Be an ambassador of Accor Hotels and the Qantas Airways brand.Main Responsibilities Provide a warm welcome as first point of contact for lounge...
-
Guest Relation Officer
4 days ago
Singapore Serangoon Gardens Country Club Full timeRoles & ResponsibilitiesKey Responsibilities:Operational Support: Assist the F&B Executive/Manager in ensuring the smooth and efficient operation of the cafe and musical lounge. This includes preparing for daily operations, such as setting up the lounge area, ensuring cleanliness, and stocking supplies. Guest Interaction: Provide warm and welcoming service...
-
Guest Relations Supervisor
4 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Supervisor to join our teamAs a Guest Relations Supervisor, we rely on you to:Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance guest...
-
Lady in Red
3 weeks ago
Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full timeRoles & ResponsibilitiesSCOPEThe Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to...
-
guest relations officer
4 days ago
Singapore RECRUITMENT SUPPORT PTE. LTD. Full timeRoles & ResponsibilitiesGuest Services Officer (Front Office)Location: BugisSalary: $2200 - $25003 shift work6 Days WorkDUTIES AND RESPONSIBILITIESGuest ServicesCheck-in and Check-outGreet guests upon arrival, verify reservations, and process check-ins and check-outs efficiently.Guest AssistanceProvide information about hotel services, and local attractions....
-
Guest Relations Officer
3 weeks ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure...