Guest Relations Manager

At Grand Hyatt Singapore, we are committed to delivering outstanding guest experiences. We are seeking a talented Guest Relations Manager to join our team and play a pivotal role in building up and managing a new operational team within the front office environment.This role involves overseeing the daily shift operations of the Guest Experience team,...

Roles & ResponsibilitiesKEY ROLE & FUNCTIONS1. STANDARD OPERATING PROCEDURES Monitors all FOH operations, customer service and reservation system ensure all team members are following the 1 Group SOP, meeting the local safety and health standard. Follows and maintains highest quality standard of guest over all experience focusing on the 5 cores of Guest...

Roles & ResponsibilitiesKEY ROLE & FUNCTIONS1. STANDARD OPERATING PROCEDURES Monitors all FOH operations, customer service and reservation system ensure all team members are following the 1 Group SOP, meeting the local safety and health standard. Follows and maintains highest quality standard of guest over all experience focusing on the 5 cores of Guest...

Roles & ResponsibilitiesLiberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any...

Roles & ResponsibilitiesLiberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any...

Roles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated...

Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure...

Roles & ResponsibilitiesOverview of DutiesEnsure effective and efficient operation of the lounge reception desk. Provide exceptional service, ensuring total customer satisfaction to our guests at all times. Be an ambassador of Accor Hotels and the Qantas Airways brand.Main ResponsibilitiesProvide a warm welcome as first point of contact for lounge guests. ...

Role OverviewWe are seeking a highly skilled Guest Relations Coordinator to join our front office team. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is positive and memorable.Key Responsibilities:Provide personalized service to guests, responding to their needs and resolving any issues...

Roles & ResponsibilitiesKey Responsibilities:1.Members/guests Interaction:Greet and welcome members/guests with a friendly, professional demeanor. Assist customers with seating, take orders, and ensure their needs are met during their visit. Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer...

Roles & ResponsibilitiesOUE Restaurants has launched an exciting nightlife and culinary destination and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city’s iconic...

Roles & ResponsibilitiesOUE Restaurants has launched an exciting nightlife and culinary destination and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city's iconic...

Roles & ResponsibilitiesWe are an confinement centre at near vicinity of Newton MRT/Downtown Line and we are seeking for an Guest Relations Executive to join us.The Job requirement are stated below:Good written & communication skills in English or Mandarin or both. Ability to speak third language(s) is an advantage Works cohesively and respectfully...

Roles & ResponsibilitiesWe are an confinement centre at near vicinity of Newton MRT/Downtown Line and we are seeking for an Guest Relations Executive to join us.The Job requirement are stated below:Good written & communication skills in English or Mandarin or both. Ability to speak third language(s) is an advantage Works cohesively and respectfully...

Roles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations OfficerJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs. Ensure all reservations are entered in timely and...

Roles & ResponsibilitiesWe are an confinement centre at near vicinity of Newton MRT/Downtown Line and we are seeking for an Guest Relations Executive to join us.The Job requirement are stated below: Good written & communication skills in English or Mandarin or both. Ability to speak third language(s) is an advantage Works cohesively and respectfully...

Roles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...

Roles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations OfficerJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely...

Roles & ResponsibilitiesRespond to any questions from guests and follow up with guests, especially Japanese speaking guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and...

Roles & ResponsibilitiesOverview of Duties Ensure effective and efficient operation of the lounge reception desk. Provide exceptional service, ensuring total customer satisfaction to our guests at all times. Be an ambassador of Accor Hotels and the Qantas Airways brand.Main Responsibilities Provide a warm welcome as first point of contact for lounge...