Customer Success Manager
4 weeks ago
Responsibilities:
- Provide professional and excellent customer support, engaging customers with their corporate needs
- To satisfactorily respond to customers’ demands and queries with excellence.
- To gather and retain customer information
- Communicate and coordinate with the team and management to ensure smooth operations
- Provides feedback on the efficiency of the operations and customer service process
Qualifications & Requirements
- Proficient in customer service and communication skills
- Ability to stay calm in any given situation
- Possess digital literacy
- 1-2 years of relevant customer service experience will be a plus
- Prior experience in the corporate secretary preferred
Tell employers what skills you have
CRM
Leadership
Microsoft Office
Microsoft Excel
Customer Experience
Customer Support
Customer Loyalty
Customer Information
Administration
Digital Literacy
Communication Skills
Customer Satisfaction
Statistics
Customer Service
Customer Services
Customer Service Experience
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