Level 1 EUC Support Engineer

3 weeks ago


Singapore APAR TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

•Support End Users Computing Infrastructure (PC/Laptops, Tablets, Mobile Devices, Printers, Windows, Mac OS, IOS, and basic usage applications) Onboard/Offboard Users and provision their devices Involved in hands-on technical troubleshooting, support and advice users on their systems related issues or queries Perform administration/maintenance of systems, patching and updates.

•Ensure IT systems are operating with high efficiency Prepare and tidy IT scheduled reports Escalate higher level or unresolved issues to Internal Team Strong interpersonal communication skills with internal team and end users Knowledge in Microsoft Office, M365, Intunes


EA Number: 11C4879


Tell employers what skills you have

Mac
Troubleshooting
Microsoft Office
Hardware
Customer Support
Scripting
Information Technology
SQL
Application Support
Networking
Windows
Mobile Devices
Communication Skills
ITIL
Linux
Technical Support
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