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Senior EUC Engineer/Team Lead

1 month ago

Singapore RAYTON SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

5 day work week

Location : Buona Vista

Senior EUC Engineer / Team Lead x 1


• Provide comprehensive technical assistance for laptop, printer, network, and M365 services (including SharePoint, OneDrive, Teams, Active Directory, etc.). This support shall encompass 1st level technical support


• Provide comprehensive technical assistance for laptop, printer, network, and Office365 services (including SharePoint, OneDrive, Teams, Active Directory, etc.). This support shall encompass 1st level and 2nd level technical support.


• Remote support allows technicians to troubleshoot and resolve issues without physical presence when appropriate.


• Setup and troubleshoot online meetings, conference room A/V systems, and printers.


• Setup and troubleshoot copier machines, computers, cables, and other IT equipment.


• Perform user administration tasks


• Administer Microsoft Office 365 accounts comprehensively, ensuring all accounts are managed effectively.


• Provide assistance in conducting webinar meetings, utilizing platforms like, Teams and other online platforms.


• Maintain documentation of Asset management ensuring records are regularly updated and presented in an organized manner.

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