Operations and Administration Executive

4 weeks ago


Singapore BW AUTOMOBILES PTE. LTD. Full time
Roles & Responsibilities

Job Desciption

  • Provide support to our drivers, ensuring they have a smooth ride.
  • Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
  • Regularly follow up with drivers to gather feedback and check on their experience.
  • Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.
  • Keep customers updated on the latest promotion and product.

What Makes You a Perfect Fit:

  • At least 2 years of experience in a customer-focused role, such as Sales, Account Manager or Customer Service
  • A passion for helping and interacting with people.
  • Strong problem-solving skills, with a knack for resolving issues swiftly and satisfactorily.
  • Excellent communication skills and proactive, empathetic approach to customer service.
  • The ability to identify sales opportunities without ever losing that personal, caring touch.
  • Able to work 5.5 days

Tell employers what skills you have

Excellent Communication Skills
Microsoft Office
Microsoft Excel
Inventory
Sales Process
Merchandising
Vehicles
Customerfocused
Navision
Scheduling
Shipping
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