Admin & Operation Assistant

5 days ago


Singapore TASTYFOOD SALES & MARKETING PTE. LTD. Full time
Roles & Responsibilities

Full Time position

Work location in Senoko area

5 day work week


Responsibilities


Order Processing


Orders / Goods Returns Processing

  • Process Purchase Orders from customer’s portal, email, fax, WhatsApp & phone call
  • Sync orders from salesperson's devices for General Trade customers
  • Generate Summary Picking list and forward to Warehouse
  • Generate Delivery Order (DO) for Delivery / Collection on Samples, ECR Pallets etc.
  • Generate Goods Return note (GRN) for all Trade Customers


Administrative


  • Generate customers Statement of Accounts (SOA) and send to customers via email, fax and print out hard copy for Salesman
  • Creation of New Customer Account, Update Customer Status and Account Closures in the system
  • Scan & Email all customers Purchase Order received to Brand Managers
  • Printing of Carton / Product Barcode labels
  • Any other office admin duties as assigned by Management


Operation & Delivery


  • Answer incoming calls and attending customer complaints and enquiries.
  • Attending door step queries and receiving of incoming Parcel and Guest
  • Generate Daily Delivery Summary report
  • Booking of truck from transporter for delivery
  • Booking of Delivery schedule (Online) & Loading Bay reservation for JEM, Jewel, MBS etc
  • Assist driver on issues encounter during the delivery
  • Coordinate with Warehouse staff on inventory status and amend the invoice accordingly
  • Goods on out-of-stock status, update customers upon order received via email / call and salesman via WhatsApp in the group chat


Requirements

  • Min. qualifications 'O' level and above
  • Min. 2 yrs administrative experience is required
  • Proficient in Microsoft Office
  • Strong organizational and multitasking skills
  • Proactive and able to work independently & as a team player
  • Excellent communication and interpersonal skills

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Labels
Administrative Work
Interpersonal Skills
Multitasking Skills
Data Entry
Administrative Support
Team Player
Microsoft Word
Able To Work Independently

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