Operations Management Specialist

3 weeks ago


Singapore BYD (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:

  1. Manage service provider performance assessments.
  2. Oversee service quality management.
  3. Conduct research on business policies and information.
  4. Implement and manage business policies and marketing activities.
  5. Manage after-sales channels, including ensuring the implementation and updating of store standards.
  6. Develop and manage third-party service providers.
  7. Facilitate the signing of after-sales service agreements with service providers.
  8. Develop and manage the collection and recycling of used batteries.

Requirements:

  • Minimum Bachelor’s degree preferably in marketing or project management.
  • At least 2 years of experience in after-sales operations management or related work at an OEM or automotive importer.
  • Strong service awareness and communication/coordinating skills.

Tell employers what skills you have

Market Risk
Aftersales
Quality Management
Marketing Strategy
Operations Management
Marketing Communications
Marketing Campaign Management
Product Engineering
Marketing
Project Management
Digital Marketing

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