Operational Readiness Specialist

3 days ago


Singapore OCBC Full time
About the Position

The Operational Readiness Specialist will be responsible for ensuring the smooth transition of new payment systems and processes, minimizing disruptions to our customers and internal stakeholders.

Key Responsibilities
  • Operational Readiness & Change Management: Develop and execute change management strategies to ensure successful implementation of new payment systems and processes.
  • Collaboration and Communication: Present design concepts and modernization strategies to stakeholders, incorporating feedback for continuous improvement.
  • Performance Monitoring: Monitor and analyze the performance of modernized platforms post-launch, gathering user feedback for ongoing enhancements.
  • Qualifications: Bachelor's degree in business, operations management, engineering, or related field.

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