Guest Relation Officer

4 weeks ago


Singapore FUN EMPIRE CULTURE AND ENTERTAINMENT MANAGEMENT CO. PTE. LTD. Full time

Location: Suntec City

Working Hours: 5 Days Work Week in between Mon - Sun

Salary: $3000 - $4000

Job Responsibilities:

-Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.

-Be familiar with the menu, promotions, and service procedures.

-Provide full assistance to guests concerning general queries at the restaurant.

-Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.

-To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.

-Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

-To familiarize with the work nature and responsibilities of staff and all the restaurant events.

-Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

-At least 1 year of relevant working experience is required for this position.

-Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

-Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.

-Good personal grooming & personal presentation



  • Singapore Fairmont Singapore and Swissôtel The Stamford Full time

    Guest Relations OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assist guests with check in and checkout, and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions...


  • Singapore Fairmont Singapore and Swissôtel The Stamford Full time

    Guest Relations OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assist guests with check in and checkout, and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give...


  • Singapore GOODWOOD PARK HOTEL Full time

    As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...


  • Singapore LBERGO LIFESTYLE Full time

    Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checkingin and out is done promptly and efficiently in accordance to the procedure...


  • Singapore Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the...


  • Singapore HASSELHOFF OP PTE. LTD. Full time

    JOB OVERVIEWReporting to the Duty Manager, the Guest Relations Officer is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations._RESPONSIBILITIES:_ Process all guest checkins and checkouts, verifying guest identity, form of payment, assigning room, and activating/ issuing room key Upsells hotel room whenever...


  • Singapore TPC HOTEL PTE. LTD. Full time

    Responsibilities: Coordinate with Front Office and Guest Experience section heads on pre arrival arrangement for VIP/Members guest. Coordinate the Special experience/moment for VIP arrival and Long Stay guest. Preparation of personalise welcome card. Consolidate and maintain stocked record for Front Office and Guest Experience Team. Monitor and analyse the...


  • Singapore LABRADOR HILL PTE. LTD. Full time

    Our Hotel is actively looking for Guest Relations Officer.Duties: Provide friendly and efficient check in and check out service for Hotel Guests Provide efficient, friendly and cordial service at the Hotel Front Desk Carry out completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and...


  • Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time

    RoleThis role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.ResponsibilitiesProvide timely and professional check-in/check-out services in accordance with established and standards.Responsible for the smooth operations of each section in the...


  • Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. Supervise and train all Guest Relations duties including auditing of Colleagues. Inspect all VIPs rooms prior to arrival and ensure all requests are met. Is the key person...


  • Central Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: Anticipate guest needs and build rapport with guests Offer assistance with certain tasks Address customer complaints and escalate to Guest Relations Manager when needed Provide information about amenities, area and venues and promote servicesJob Requirements: With relevant working experience in customer service role Able to work in...


  • Singapore REDDOTPENGUINS PTE. LTD. Full time

    Roles & ResponsibilitiesRed Dot Penguins is hiring a friendly and proactive Guest Relations Officer who is committed to join us on a long-term basis. We have a few centres in Singapore, and if you are available to work a few hours during the weekends, WE WANT YOURequirements:Strong interest in customer service and relationship-building Good communication and...


  • Singapore REDDOTPENGUINS PTE. LTD. Full time

    **Red Dot Penguins is hiring friendly and proactive Guest Relations Officer who is able to commit for few hours in the weekends._Requirements: _ Strong interest in customer service and relationshipbuilding Good communication and interpersonal skills Strong command of spoken and written English Pleasant personality Friendly and approachable Able to commit on...


  • Singapore TANJONG BEACH CLUB PTE. LTD. Full time

    Tanjong Beach Club was conceived to celebrate our tropical weather and foster a local beach culture. The restaurant, bar, club and retail space sits on Singapore's best strip of sand in Sentosa, providing an urban getaway where beach-goers retreat to savour coastal cuisine and artisanal cocktails while lounging on daybeds by the pool or relaxing indoors. The...


  • Singapore FOOD CONCEPTS GROUP SINGAPORE PTE. LTD. Full time

    LOOKING FOR A CHALLENGING CAREER?**WE WANT YOU**JOIN US TODAY AND BE PART OF OUR DYNAMIC TEAM AT SINGAPORE'S ONLY ITALIAN ROOFTOP RESTAURANT***5 days work-week; Straight-Shift***Incentive Programme***Medical, AWS, Meals provided***Incentive programs; Tip sharing***Split-shift allowance of $10 per day***We provide opportunities for career advancementMain...


  • Singapore WANDERWONDER HOSPITALITY PTE. LTD. Full time

    Why Join us?:Jump on board with our dynamic, youthful team, where every day feels like a gathering of friends and delivering reimagined luxury hospitality is our ultimate mission.Plant the seeds of your career and watch them flourish with ample opportunities for growth and advancement within our company—your journey starts here, but the sky's the...


  • Singapore REDDOTPENGUINS PTE. LTD. Full time

    **Red Dot Penguins is hiring a friendly and proactive Guest Relations Officer who is committed to join us on a long-term basis. We have a few centres in Singapore, and if you are available to work a few hours during the weekends, WE WANT YOU_Requirements: _ Strong interest in customer service and relationshipbuilding Good communication and interpersonal...


  • Singapore AM RECRUITMENT PTE. LTD. Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities: Address guest inquiries and requests promptly...


  • Singapore GOODWOOD PARK HOTEL Full time

    Job Description & RequirementsYou will provide total guest support. Responsible for welcoming and checking in and out of guests to the Hotel; managing guest enquiries and providing information of Hotel to guests whenever applicable. Act as key liaison between the customers and the Hotel in delivering total customer satisfactions.Pre-requisitesMinimum "O"...


  • Singapore LVND HOTELS PTE. LTD. Full time

    1. JOB DESCRIPTIONJob Title - Guest Relations ExecutiveHotel and Accommodation ServicesIbis Styles Singapore on MacPherson is a International brand hotel; located at 401 MacPherson Road. This role is idela for someone who is passionate about hospitality.At Ibis Styles on MacPherson, we believe on providing efficient service and meaningful experiences. We are...