Relationship Manager Airlines
4 weeks ago
The opportunity
You enable our growth in the Asia Pacific region by nourishing, building, and developing our existing relationships with our clients in the Airlines & Travel vertical. Worldline maintains an industry leading position and boasts some of the largest and most recognizable names in airlines, online travel agencies, car-rentals, and hospitality as clients. We need a committed, driven and enthusiastic individual with an affinity for the travel industry to help us continue our rapid growth. You will be working with existing and new accounts and will be the main point of contact for our company. In this role, you play the role of trusted advisor and you’re responsible for our clients’ success using the Worldline platform and tech stack.
The Relationship Manager is a crucial position that affects every level of the organization. You will be on the front lines of relationship- and account management. You own the success of both our clients and our organization.
Our company
At Worldline, our technology addresses persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions for enabling the cashless society. If you are a highly-skilled key account responsible, then get ready to join our company We have many hardworking and dedicated peers that would love for you to work with them. You will be responsible for the achievement of the company’s sales and profit goals by developing and executing strategic objectives within a focused key accounts.
Your day-to-day responsibilities
You represent Worldline’s full portfolio of brands with assigned customersYou work with our customers to build an understanding of their roadmap and future-proof the relationship by proactively accommodating their payment needsYou do ongoing analysis and review of business trends to identify gaps to plan and executionYou lead the annual operating plan & forecast process, collaborating with Finance, Business Units and Business Development ManagerYou make regular headquarter buyer calls, identify customer needs/priorities and crafting fact-based selling presentations for assigned accountsYou boost all commercial activities including contract renewals, pricing negotiations and delivering against revenue targetsYou’re data-driven and use data analysis to identify areas where we can drive client revenue growth
Signs of success
You’ve developed trusted partnerships with global merchants and build long-term relationships at a senior level to ensure we are the key payment processor for their online businessYou create strategic business and quarterly account review plans to further enhance the relationship and profitability of our customersYou are the go-to for our customers to navigate through our company. You’re not alone in this, and work together with co-workers in the assembled account team consisting of Operational and Administrative peopleYou maximize growth by increasing the share of wallet and deliver additional revenue streams by up-selling new products, value-added services, and FXYou deliver the best solution after evaluating alternative methods and explores the adaptation of policies, procedures, standards, techniques, materials, and equipmentYou possess deep knowledge about our client organizations and how effective decisions are madeYou understand and seek business problems specific to our company
Skills we can't do without
You have 5+ years of experience in business-to-business sales and relationship managementStrong commercial drive and eCommerce market knowledgeSkilled negotiator with best-in-class communication and presentation skillsDeep interest in team-building and collaborationAn abiding interest in the Fintech spaceYou thrive in a dynamic, multi-faceted environment
Skills we'd like to have
You have the ability to analyze data combine with in-market understanding and develop and communicate results, ideas, and strategies.You are able to lead your own personal travel schedule and T&E budget.You master the Microsoft Office pack.Commercial experience in payments, FinTech, or e-commerceKnowledge of Salesforce or similar CRM toolValue additional language skills such as Spanish and/or PortugueseUniversity degree
More reasons to join us
What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.
Our success comes from strong skills, new insights, diverse points of view and the energy of all Worldliners. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.
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Singapore Worldline Full timeThe opportunityYou enable our growth in the Asia Pacific region by nourishing, building, and developing our existing relationships with our clients in the Airlines & Travel vertical. Worldline maintains an industry leading position and boasts some of the largest and most recognizable names in airlines, online travel agencies, car-rentals, and hospitality as...
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Singapore Worldline Full timeThe opportunityYou enable our growth in the Asia Pacific region by nourishing, building, and developing our existing relationships with our clients in the Airlines & Travel vertical. Worldline maintains an industry leading position and boasts some of the largest and most recognizable names in airlines, online travel agencies, car-rentals, and hospitality as...
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