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Customer Service Coordinator

1 month ago


Jurong East, Singapore EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD. Full time

Roles & Responsibilities

Job Description:-

  • Handle customers’ orders
  • Assist in issuing sales order, delivery order, invoice and credit note
  • Monitor and follow-up on email correspondence and customers’ enquiries
  • Verify and check to make sure receipts, amounts and records are accurate
  • Handle all incoming enquiries (Via phone, fax, email and walk-ins)
  • To perform day to day sales order
  • Coordinate with other departments to fulfil customers’ orders
  • Conduct indoor sales support
  • To perform any other ad-hoc work duties as and when required by Management

Job Requirement:-

  • ‘O’ Level or Diploma holder
  • Good communication skills, interpersonal and influencing skills
  • Hands-on mentality and can prioritise tasks effectively and efficiently
  • Able to work under pressure and manage multiples tasks
  • Knowledge in ERP/NAV system is a plus
  • Hardworking and responsible

Working Hours: 5.5 days work week (Alternate Saturday)

AM Shift: 7am to 4.30pm (Mon – Fri), 7am to 12noon (Sat)

Company Shuttle Bus is provide pick up at Lakeside MRT

Attractive Benefits: Good Performance Bonus, Medical Benefits and Staff Purchase, etc

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning
    • Tuesday: Morning
    • Wednesday: Morning
    • Thursday: Morning
    • Friday: Morning
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,800 - $3,100 per month

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