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Customer Service Coordinator
4 months ago
Roles & Responsibilities
Job Description:-
- Handle customers' orders
- Assist in issuing sales order, delivery order, invoice and credit note
- Monitor and follow-up on email correspondence and customers' enquiries
- Verify and check to make sure receipts, amounts and records are accurate
- Handle all incoming enquiries (Via phone, fax, email and walk-ins)
- To perform day to day sales order
- Coordinate with other departments to fulfil customers' orders
- Conduct indoor sales support
- To perform any other ad-hoc work duties as and when required by Management
Job Requirement:-
- 'O' Level or Diploma holder
- Good communication skills, interpersonal and influencing skills
- Hands-on mentality and can prioritise tasks effectively and efficiently
- Able to work under pressure and manage multiples tasks
- Knowledge in ERP/NAV system is a plus
- Hardworking and responsible
Working Hours: 5.5 days work week (Alternate Saturday)
AM Shift: 7am to 4.30pm (Mon – Fri), 7am to 12noon (Sat)
Company Shuttle Bus is provide pick up at Lakeside MRT
Attractive Benefits: Good Performance Bonus, Medical Benefits and Staff Purchase, etc
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning
- Tuesday: Morning
- Wednesday: Morning
- Thursday: Morning
- Friday: Morning
- Saturday: Morning
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,800 - $3,100 per month