Customer Service Executive

2 weeks ago

Jurong East, Singapore Liebherr-Singapore Pte Ltd Full time

What We Offer
Experience the Liebherr Culture and Belief of "One Passion. Many Opportunities." Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.

The Job


The Customer Service Executive will ensure that customers' inquiries and complaints are attended to promptly and that parts orders are processed and delivered promptly with proper procedures and supporting documents.

As this is a front office role, they should also possess a strong focus in excellent customer service. The position holder should also have a strong flair in dealing and resolving customers' issues promptly.

What You Can Expect of the Job

  • You'll handle customers' orders for piece parts and repair units.
  • You'll manage Turn Around Time (TAT) for repair units.
  • You'll monitor and followup sales & purchase order activities.
  • You'll handle customer complaints and provide necessary solution to satisfy customer requirements.
  • You'll manage retrofit and warranty administration.
  • You'll generate reports and perform administrative duties.
  • You'll act as the liaison for other departments (Workshop, Logistics, QA) on customer's orders.
  • You'll fulfill "On Call" Duty (i


e:
AOG) if volunteer to be on standby.

  • You'll reduce the aging of uninvoice activities.
  • Any other tasks as assigned.

What We Expect of You

  • GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
  • Knowledge of BaaN software (or similar such as ERP, SAP)
  • Good communication skills (oral and written) to interact with internal and external customers.
  • Knowledge of Liebherr-Aerospace products and services
  • Ability to work independently, responsibly and professionally in the works.
  • Willingness and ability to work in a global, multicultural environment with teamwork skills.
  • Willingness to work a flexible schedule and may require working beyond the stipulated working hours if situation dictates.
  • Will be required to attend/support meetings, seminars, exhibitions, visit to customers and company functions.

Who We Are


Liebherr-Aerospace is a leading European manufacturer and global supplier of Air Management, Flight Control, Actuation and Landing Gear systems as well as Gearboxes.

Liebherr-Aerospace's dedicated regional service centre, Liebherr-Singapore, provides a wide range of support services to the aviation industry in Asia-Pacific.

Job Types:
Full-time, Permanent

Salary:
$3, $3,500.00 per month

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Parental leave
  • Professional development
Schedul

e:

  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Performance bonus

Work Location:
In person

  • Customer Service Executive

    2 weeks ago

    Jurong East, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Freight Forwarding / Transportation Position Title:Customer Service Executive (Freight Forwarding): Working Location: Jurong EastWorking Hours: 5.25 days (Monday to Friday (9 AM - 6 PM, Alternate Saturdays half day) Salary Package:Basic Salary up to $3,000 + AWS + Bonus: Duration: PermanentKey Responsibilities Coordinate shipment...

  • customer service executive

    3 days ago

    Jurong East, Singapore SITI Far East Pte Ltd Full time

    JOB RESPONSIBILITIES • Dailyoperations inclusive Order management (customers enquiries, quotation, order processing, fulfilment & invoice) using ODOO (ERP system)• Assureproper Invoicing of accounts (Spare Parts, Technical and Modification Services)are completed and invoiced in a timely manner. • Customercommunications of shipment dates, current...

  • Customer Service Executive

    2 weeks ago

    Jurong, Singapore M1 Limited Full time

    Job ID:CS_2023_CSEJob Type:Full TimeJob Classification:ExecutiveDepartment:Customer ServiceFunction:Customer Service or AdminLocation:Jurong, SingaporeYears of Experience:1Job Responsibilities/Requirements:As a Customer Service Executive, you will play a pivotal role in overseeing and optimizing the customer service operations of the company. You will be...

  • Customer Service

    2 weeks ago

    Jurong East, Singapore HKM HR Management Pte Ltd. Full time

    One of our established MNC clients in Logistic sector (at Jurong East) is looking for Customer Service (Sea Freight) Assistant.Job Scope: Liaise with customer/oversea agent- able to handle import/export declaration- booking with carrier- arrange trucking/transport,- maintain good customer relationshipRequirements: Min o" level with customer service...

  • Customer Service

    2 weeks ago

    Jurong, Singapore Adecco - GS Perm Full time

    One of the renowned market leader specialized in providing highspeed network Permanent & stable opportunity Friendly environmentAdecco is partnering exclusively with one of the renowned market leader who is specialized in providing highspeed network. They are currently in the expansion phase hence, looking for a Customer Service Executive to manage the...

  • Customer Service Coordinator

    2 months ago

    Jurong East, Singapore The HR Ecology Pte Ltd Full time

    Working hours: 0900hrs-1730hrs (Mon-Fri) 0900hrs – 1300hrs (Alternate Sat) Job Description: Provide customer service support via phone and email. Attend to Customer’s enquires on product, RFQ and deliveries. Preparing of shipping document and import/export documentation. Monitor and ensure outgoing shipments being delivered as prescribed. Monitor and...

  • Customer Service Coordinator

    4 weeks ago

    Jurong East, Singapore The HR Ecology Pte Ltd Full time

    Working hours: 0900hrs-1730hrs (Mon-Fri) 0900hrs – 1300hrs (Alternate Sat) Job Description: Provide customer service support via phone and email. Attend to Customer’s enquires on product, RFQ and deliveries. Preparing of shipping document and import/export documentation. Monitor and ensure outgoing shipments being delivered as prescribed. Monitor and...

  • Customer Service Coordinator

    2 weeks ago

    Jurong East, Singapore The HR Ecology Pte Ltd Full time

    Working hours:0900hrs-1730hrs (Mon-Fri)0900hrs – 1300hrs (Alternate Sat)Job Description:Provide customer service support via phone and email.Attend to Customer's enquires on product, RFQ and deliveries.Preparing of shipping document and import/export documentation.Monitor and ensure outgoing shipments being delivered as prescribed.Monitor and ensure...

  • Customer Service

    2 weeks ago

    Jurong, Singapore Adecco - GS Perm Full time

    One of the renowned market leader specialized in the automotive industry Permanent & stable opportunity Friendly environmentAdecco is partnering exclusively with one of the renowned market leader who is specialized in automotive industry. They are currently in the expansion phase hence, looking for a Customer Service Executive to manage the order fulfilment...

  • Customer Service Executive

    2 weeks ago

    East Singapore Diehl Aerospace Pte Ltd Full time

    Job Scope Reports to the Head of Operations Responsible for the daytoday activities of customer service executives within established policies and procedures To manage customers adjustments, claims, quotations, and process customer orders, as well as to ensure customer satisfaction through communication and timely responses to assigned customers Coordinates...

  • Associate, Customer Service

    2 weeks ago

    Jurong East, Singapore DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.DSV is a global supplier of transport and logistics services number four biggest in the world. We have offices in more than 80 countries all over the world and an...

  • Warehouse Customer Service Executive

    2 weeks ago

    Jurong East, Singapore LEE HUAT YAP KEE PTE LTD Full time

    Responsibilities:Import, Export & Transfer coordinationInventory Management with proper records and transactionsMaintai good relationship with Customer & ColleaguesUp keep Department KPI and take on additional task when assignCoordination with Warehouse Team for daily operationsSupport other functions within department and peers when neededAd hoc tasks...

  • Customer Service Coordinator

    2 weeks ago

    Jurong East, Singapore Marmon Cornelius (Singapore) Pte Ltd Full time

    Marmon Cornelius (Singapore) Pte LtdCome join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.Under general direction, responsible...

  • Admin and Customer Service

    2 weeks ago

    Jurong East, Singapore ERS SYSTEMS SINGAPORE PTE LTD Full time

    Reporting to the Managing Director. You will manage the full spectrum of back-end support functions, including recruitment, day-to-day operations of the office. This includes liaising with different stakeholders like management, customers and suppliers. You will also be tasked to plan on operation scheduling and delegation of duties.Responsibilities:...

  • Customer Service Executive

    2 weeks ago

    Jurong Gateway Road, Singapore Business Edge Personnel Services Pte Ltd Full time

    BUSINESS EDGE PERSONNEL SERVICES PTE LTDRECRUITERforOT CREDIT PTE. LTD.Customer Service Executive:MCF135 JURONG GATEWAY ROAD 600135Full TimeSenior Executive3 years expCustomer Service$2,800- to- $3,800 Monthly_Closing on 06 Mar 2023Roles & ResponsibilitiesResponsibilities: Interviewing of borrowers, perform borrowers due diligence and explaining of terms and...

  • Customer Service Representative

    2 weeks ago

    Jurong East, Singapore Alpha Pioneer Enterprises Pte Ltd Full time

    Responsibilities: To process customers' sales orders (daily) Daily tracking & monitoring of customers' orders Handle credit note and to update in the system Ensure goods return updated in the system Updating stock inventory reports Coordinates delivery schedules Participate in stock count when needed Preparing of management report on inventory & service...

  • Customer Service Officer #66152

    2 weeks ago

    Jurong East, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Logistics / Transportation Position Title:Customer Service Officer: Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT)Working Hours: 5 days (M-F, 8:30 AM-5:30 PM) Salary Package:Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided: Duration: Permanent RoleKey Responsibilities Understand and...

  • Customer Service Representative

    4 weeks ago

    Jurong, Singapore IFF Family of Companies Full time

    As a Customer Service Executive, you will be responsible for order processing with a high level of accuracy and timeliness. Responsibility• Order management: order entry, provide order acknowledgements to customers/affiliates• Set up customer info records for order entry; listing, customer material no & description, price, etc• Co-ordinate the...

  • Customer Service Representative

    1 month ago

    Jurong, Singapore IFF Family of Companies Full time

    As a Customer Service Executive, you will be responsible for order processing with a high level of accuracy and timeliness. Responsibility• Order management: order entry, provide order acknowledgements to customers/affiliates• Set up customer info records for order entry; listing, customer material no & description, price, etc• Co-ordinate the...

  • Customer Service Executive

    2 weeks ago

    Jurong West, Singapore AGrader Learning Centre Full time

    WANTED:Management Trainee (Tuition Centre Operations), graduates with no prior experienced are welcomed as on job training will be providedHi Job-seeker,As a Management Trainee, you will:Learn, manage and be responsible for the daily operations of the tuition centre Liaise with HQ, parents and teachers with regards to students and centre matters and provide...