Current jobs related to Customer Success Intern - Singapore - TanTan Tribe

  • Manager, Customer Success

    5 days ago

    Singapore DDOG SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesWe’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work.At...

  • Customer Success Engineer

    5 days ago

    Singapore GLINTS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesTitle: Customer Success EngineerLocation: Singapore/ WestPermResponsibilities: Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues. Collaborate with customers to understand technical needs, provide support, and recommend solutions. Lead the implementation of video...

  • Customer Success Specialist

    5 days ago

    Singapore GLINTS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesTitle: Customer Success EngineerLocation: Singapore/ WestIndustry: TechPermResponsibilities: Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues. Collaborate with customers to understand technical needs, provide support, and recommend solutions. Lead the...

  • Customer Success Manager

    2 weeks ago

    Singapore PST Full time

    Job Title: Customer Success ManagerAt PST, we are seeking a highly skilled and experienced Customer Success Manager to join our team. This is a unique opportunity to work with a leading company in the customs data and software industry.Key Responsibilities:Develop and Maintain Strong Relationships: Build and maintain strong relationships with key clients,...

  • Customer Success Manager

    5 days ago

    Singapore ORANGE GUM PTE LTD Full time

    Senior Customer Success ManagerOrange Gum PTE LTD is seeking a Senior Customer Success Manager to lead our customer success team in Asia. In this role, you will develop and execute a customer success strategy to ensure the adoption, expansion, and retention of our customers across the region.About the RoleDevelop and execute a customer success strategy to...

  • Customer Success Officer

    2 months ago

    Singapore Y3 TECHNOLOGIES PTE LTD Full time

    Roles & ResponsibilitiesRole and Responsibilities:Take ownership of customer issues Customer success rep must take ownership of the customer’s problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate...

  • Manager of Customer Success

    5 days ago

    Singapore ORANGE GUM PTE LTD Full time

    Roles & ResponsibilitiesAbout UsOrange Gum, as part of the Soprano Design Group, has over 20 years of experience in the development and provision of world leading mobile messaging and wireless application infrastructure. With a vision to make mobile messaging relevant and valuable to business, Soprano Design has developed a wide range of enterprise ready...

  • Customer Success Lead

    4 days ago

    Singapore Wise Full time

    Job DescriptionWe are seeking a seasoned Customer Success Lead to spearhead our APAC CSM team. This team focuses on empowering our Wise Platform partners to successfully integrate and scale their API connections. Key areas of focus include enhancing contact rates, ensuring seamless payments, minimizing issues, and automating invoicing.This role offers the...

  • Head of Customer Success

    2 weeks ago

    Singapore Recooty Full time

    Job Responsibilities Reporting to SVP & Head APAC, you will be a key strategic driver for establishing Tapad’s Identity platform in APAC. Your job is to ensure customer success for our marketer partners by utilizing the Tapad platform to achieve their digital sales and distribution goals. Focusing on Tapad customers in APAC, you will have end-to-end...

  • Customer Success Specialist

    7 days ago

    Singapore Trip Full time

    At Trip, we're looking for a skilled Customer Success Specialist to join our team. As a key point of escalation for our customers and partners, you'll be responsible for providing world-class service to improve customer retention and regain their confidence in our brand.This role comes with competitive pay, comprehensive benefits, and opportunities to...

  • Customer Success Specialist

    5 days ago

    Singapore HIPVAN PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryWe're looking for a skilled professional to help us redefine what good service means to our customers. As a Customer Success Specialist, you will be responsible for delivering a customer-centric experience across all channels, including phone calls, emails, and live chat. Your goal will be to monitor and maintain the...

  • Customer Success Manager

    5 hours ago

    Singapore Zendesk Full time

    Customer Success Manager Job DescriptionWe are seeking a highly motivated and driven Customer Success Manager to join our team at Zendesk. In this role, you will be responsible for building and fostering strong relationships with our customers to minimize churn and contraction while driving expansion opportunities.As a Customer Success Manager, you will...

  • Customer Success Manager

    5 days ago

    Singapore ELEVANDI LIMITED Full time

    Roles & ResponsibilitiesFounded by the Monetary Authority of Singapore in 2021, at Elevandi, we connect the world for impactful FinTech innovation. Elevandi’s initiatives have convened over 420,000 people through global dialogues, closed-door roundtables, investor programmes, educational initiatives, and research. The Singapore FinTech Festival is our...

  • Customer Success Manager

    5 days ago

    Singapore ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED) Full time

    Customer Success Manager Job Description    The Customer Success Manager will be responsible for leading our customer success team, ensuring high service quality, and meeting service-level agreements (SLAs).    Key responsibilities include:Directly manage and develop the Customer Success team, fostering a high-performance environment.Implement...

  • Enterprise Customer Success Leader

    5 hours ago

    Singapore Datadog Full time

    About This RoleAs an Enterprise Customer Success Manager at Datadog, you will play a critical role in driving the growth and success of our largest and most strategic customers. You will be responsible for proactively building strong relationships with customers, identifying opportunities for growth, and advocating for their needs internally.Your Key...

  • Customer Success Professional

    5 hours ago

    Singapore OpenAI Full time

    About the TeamAt OpenAI, our Customer Success team plays a vital role in empowering our customers to harness the full potential of our technology. We're seeking a highly skilled Customer Success Manager to join our team and drive the success of our largest and most strategic customers.About the RoleAs a Customer Success Manager, you will be responsible for...

  • Customer Success Associate

    5 days ago

    Singapore AMPLE TRANSFERS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the role – Customer Success AssociateBe part of an evolving team of customer-centric folks whose responsibilities include hospitality service support and other service-related hospitalities to the firm’s clients. In the Customer Success team, you ensure that the Customer achieves “Success” – and in this way, all of us...

  • Customer Success Professional

    5 days ago

    Singapore ANRADUS PTE. LTD. Full time

    Job SummaryWe are seeking a skilled Customer Success Executive to join our team at ANRADUS PTE. LTD. The ideal candidate will have excellent communication and interpersonal skills, with the ability to engage and persuade customers. This is a permanent position, and the successful candidate will be working in a fast-paced environment.

  • Customer Success Advocate

    5 hours ago

    Singapore Ciena Communications Singapore Pte. Ltd. Full time

    About this RoleCiena Communications Singapore Pte. Ltd. is seeking a skilled Customer Success Advocate to join our team. As a Customer Success Advocate, you will be responsible for developing and nurturing relationships with our top customers, promoting retention, loyalty, and advocacy through a world-class customer experience.Your Key...

  • Assistant Customer Success Manager

    5 days ago

    Singapore ELEVANDI LIMITED Full time

    Roles & ResponsibilitiesFounded by the Monetary Authority of Singapore in 2021, at Elevandi, we connect the world for impactful FinTech innovation. Elevandi’s initiatives have convened over 420,000 people through global dialogues, closed-door roundtables, investor programmes, educational initiatives, and research. The Singapore FinTech Festival is our...

Customer Success Intern

2 months ago

Singapore TanTan Tribe Full time

About TanTan Tribe:

TanTan Tribe is the international version of TanTan, a leading social networking app. We focus on creating genuine connections through unique experiences. As we expand globally, we’re seeking dynamic individuals to help grow our community and ensure our users have a seamless experience.

Position Overview:

As a Customer Success Intern at TanTan Tribe, you will play a crucial role in ensuring our users have an exceptional experience. You will work closely with the Customer Success and Support teams to address user inquiries, improve user satisfaction, and help build long-lasting relationships with our community. This is a unique opportunity to gain hands-on experience in a fast-growing tech company with a global reach.

Key Responsibilities:

  • User Support: Assist with handling user inquiries and issues through email, chat, and social media channels.
  • Onboarding Assistance: Help new users navigate the app, understand key features, and provide onboarding support to enhance their experience.
  • Feedback Collection: Gather feedback from users to identify common challenges, opportunities for improvement, and areas of success.
  • Cross-functional Collaboration: Collaborate with product, marketing, and support teams to ensure consistent communication and alignment on user needs.
  • User Retention: Assist in developing and implementing strategies to increase user retention and satisfaction.
  • Data Analysis: Monitor user success metrics, track performance, and create reports to highlight key trends and insights.
  • Content Creation: Contribute to user guides, FAQs, and other customer support content to help users make the most of TanTan Tribe.
  • Event Support: Provide support for community events, webinars, and other user engagement activities.

Qualifications:

  • Currently pursuing or recently completed a Certificate, Diploma, Degree in Business, Communications, Marketing, or a related field.
  • Strong communication and interpersonal skills.
  • Passionate about customer success and user experience.
  • Ability to work in a fast-paced environment and adapt quickly to changes.
  • Analytical mindset with attention to detail.
  • Proficiency in MS Office, Google Suite, and basic data analysis tools.
  • Prior internship or work experience in customer support or success is a plus.
  • Multilingual abilities, especially in English and any SEA language, are a bonus.

What You’ll Gain:

  • Hands-on experience in customer success within a global tech company.
  • Opportunity to work with a diverse and dynamic team.
  • Exposure to international markets and user behavior.
  • Career development through mentorship and professional networking.