Head of Operations

About CDP: CDP is a global non-profit that runs the world’s only independent environmental disclosure system. As the founder of environmental reporting, we believe in transparency and the power of data to drive change. Partnering with leaders in enterprise, capital, policy and science, we surface the information needed to enable Earth-positive decisions. We helped more than 24,800 companies and almost 1,000 cities, states and regions disclose their environmental impacts in 2024. Financial institutions with more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions. Our team is truly global, united by our shared desire to build a world where people, planet and profit are balanced. Visit cdp.net or follow us @CDP to find out more. About the Team: The People & Workplace Experience function ensures CDP’s ‘People First’ ethos is a reality, both for our team and our guests. Spanning everything to do with our People and Culture, our physical workspaces and the ways we communicate, we ensure there is the focus, guidance and processes in place, leading to an engaged team who can deliver at their best The Operations Team (Japan) provides supervision on back-office management in the field of People, Finance, Legal, etc, to ensure a healthy and efficient operation in Japan. People Services focus on the overall experience of our team, they are responsible for ensuring we have clear guidance, tools and support to be effective, whether as a manager or a team member.About this role: You will lead and supervise activity relation to financial procedures, People (HR) and Legal matters for the Japan entity, in line with compliance and functional line management (matrix) requests. You will also oversee all People Services and Workplaces for the wider APAC Region (inc Greater China, Singapore) What you will do: Operations (Japan): Oversee accounting and financial: Doublechecking petty cash and expense reports managed by the finance department. Supporting and double-checking invoice issuance and payment processing (unpaid/uncollected amounts). Doublechecking tax filings and financial reports in collaboration with external accountants. Provide guidance and support on office general administration and office management, including but not limit to office environment, facilities, etc. Responsible for compliance and risk Management. Ensure the company complies with various regulations (e.g., domestic labour laws, safety standards). Manage contracts and legal documents. Provide signatory responsibility when CDP Japan legal entity requires Budget responsibility for Japan office if requested. People Services (HR), APAC wide: Leading the administration process of the employee lifecycle. Advisor on people policies and processes Processing the monthly payroll and administering CDP’s employee pension scheme Lead and oversee the day-to-day operations of the People Services team locally Partner with senior managers to support and facilitate engagement, retention and wellbeing Leading on aspects of and supporting with various HR projects such as our induction process, annual reviews etc. Leading on and supporting on employee relations cases. Escalating complex cases as appropriate Providing HR advice to managers and employees Developing, updating and implementing HR policies and procedures in line with local requirements Responsibility for some aspects of Health & Safety at CDP, including DSE and fire safety Supporting the HR team in the delivery of HR subject matter training courses as required Ensuring the team maintain the HR database and identifying opportunities to improve) Provides day-to-day support to less experienced peers around them. Deputises routine tasks for Team Manager. Actively contributes to an effective and engaged team, clear on its purpose and contribution, by: Ensuring you know what is expected of you, through regular 1:1s, having clear objectives in place, and participating in open and honest performance and development conversations. Ensuring a respectful and inclusive workplace, where team members communicate openly, share knowledge so it can be used, and respect difference. Living the CDP Values and demonstrating the behaviours appropriate to your position. Internal stakeholders include: People Managers and Team members, Finance Controller, IT, Legal & Compliance We're looking for: Significant experience in an HR function, including being responsible for some aspects of the HR function and leading on others. Demonstrable administration and Finance experience Excellent communication and interpersonal skills Good IT skills using the Microsoft Office Suite Excellent numerical and business level English language skills Discrete, trustworthy and able to work with confidential information Highly organised and motivated; able to work on own initiative Positive and enthusiastic outlook even while working under pressure Experience of working across various geographies. Before you apply : We’ll only use the information you provide to process your application. For more details on how we use your information, see ourapplicant’s privacy notice . By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes. The salary banding for this role isJP¥ 8,607,000 - JP¥ 10,750,000 This is a hybrid role, candidates will need to live within a commutable distance of the Tokyo office and be comfortable with 2 days in the office per week.Howtoapply: Please upload your CV in the application form. #J-18808-Ljbffr