Account Director

Overview

Account Director - Commerce (100% Remote - Singapore) at Hopper

Join to apply for the Account Director - Commerce (100% Remote - Singapore) role at Hopper .

About The Job

As a key member of the Partner Success team at HTS, you will support the success and growth of our B2B travel commerce partners in APAC across products such as flights, hotels, cars, and packages. Reporting to the VP of Partner Success, you will focus on executing partner strategy, driving engagement, and ensuring partners are fully enabled to grow with our platform.

This is a highly cross-functional role that blends commercial acumen, operational execution, and relationship management. You will work closely with Product, Engineering, Operations, and Commercial teams to ensure our partners’ ongoing success, with a special focus on Korean-speaking partners.

What Would Your Day-to-day Look Like

• Partner Success Strategy: Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance.
• Partner Enablement: Lead onboarding, enablement, and day-to-day engagement for Korean-speaking partners, acting as their advocate within HTS.
• Partner Growth: Drive adoption of new products, features, and upsell opportunities across our travel commerce platform.
• Cross-Functional Collaboration: Coordinate with cross-functional teams to resolve partner issues, ensure smooth operations, and deliver an excellent partner experience.
• Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.

An Ideal Candidate Has

• Strong interpersonal and communication skills to engage with stakeholders at all levels.
• Business-level fluency in Korean and English (required).
• Proven ability to manage and grow strategic partnerships.
• Excellent analytical skills with experience in data-driven decision-making.
• Experience in travel, e-commerce, SaaS, or working with Korean clients or partners is a strong plus.

Perks And Benefits Of Working With Us

• Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
• Hopper covers 100% of the premiums for a group Health and Dental insurance plan.
• Hopper offers life insurance and critical illness coverage to all employees.
• Access to an on‑demand network of international doctors – anywhere and anytime.
• Generous parental leave (above industry standards) – please inquire for details.
• Unlimited PTO.
• FlexDesk coworking access and a work-from-home stipend.
• Employer contributions to CPF for first and second year Permanent Residents.
• Carrot Cash travel stipend.
• Entrepreneurial culture with a focus on pushing limits and taking risks.
• Open communication with management and leadership.
• Small, dynamic teams with potential for large impact.

More About Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging data and machine learning, Hopper combines a travel offering with fintech products to bring transparency, flexibility and savings to travelers globally.

The Hopper platform serves hundreds of millions of travelers and continues to grow. The Hopper app has been downloaded over 120 million times, with a large share of Gen Z and millennial users.

HTS enables partners to integrate Hopper’s fintech and travel inventory on their direct channels. Our partners include Capital One, Air Canada, Nubank, and many more.

Hopper has raised over $750 million and is backed by major institutional investors. HTS is positioned to lead in a $1 trillion online travel category.

Come take off with us

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Software Development

Referrals increase your chances of interviewing at Hopper. Get notified about new Account Director jobs in Singapore.

#J-18808-Ljbffr

---