Job openings for customer service and supervisor

3 weeks ago


Singapore Singapore Jobs Full time
Overview

Join to apply for the Job openings for customer service and supervisor role at Singapore Jobs

Location: East | Changi Airport

Shift: Mon to Sun, 7am–7pm or 7pm–7am

Contract: 1-year renewable contract & completion bonus

Gross Up to $3000

Responsibilities
  • Supervise and manage frontline staff, including scheduling, performance, and service standards.
  • Handle escalations and service recovery.
  • Manage driver queues and assign bookings efficiently.
  • Post job openings
  • Support remote passenger enquiries and bookings via video concierge.
  • Ensure smooth traffic flow and sufficient vehicles to meet demand 24/7.
  • Oversee holding areas and enforce driver compliance.
  • Register and maintain records of GTC drivers accurately.
Requirements
  • Prior experience in supervisory positions preferred
  • Prior experience as a Concierge / Receptionist / Admin Assistant would be an advantage
  • Strong interpersonal skills, preferably bilingual
  • Service-oriented, able to effectively serve passengers and answer enquiries professionally
  • Proficiency in operating relevant systems, including booking applications
  • Ability to handle monetary transactions accurately and responsibly, including POS terminals and issuing receipts where required
How to apply

To Apply: Click apply and send your resume to

  • Kindly note that only shortlisted applicants will be contacted.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Advertising Services

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