
Customer Service Coordinator Job Opening
1 week ago
Job Title: Customer Support Associate
">About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. In this role, you will be responsible for handling customer inquiries via phone and email, providing exceptional customer service, and ensuring that all issues are resolved in a timely manner.
Key Responsibilities:
- Handle telephone and email enquiries from customers in a professional and courteous manner
- Provide customer service care, including resolving issues related to products and services
- Serve walk-in customers and provide support as needed
- Schedule servicing appointments for technicians/contractors and ensure that all services are completed in a timely manner
- Compile daily service orders and provide fortnightly feedback to management
- Data entry for warranty cards into the system
Requirements:
- O Level/Diploma with 2 years of relevant experience
- Customer-oriented with good communication skills
- Strong analytical, organizational, and problem-solving skills
- IT savvy
Benefits:
- Opportunity to work with a dynamic team in a fast-paced environment
- Chance to develop your customer service skills and build a successful career
- Competitive salary and benefits package
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you
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