Desktop Engineer

2 weeks ago


Singapur, Singapore Softenger Singapore Pte Ltd Full time

Overview

Scope of Work: Deploy scanners/printers/desktops as part of project requirements. Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers, scanners and other client devices on user's premises. Investigate and research solutions for PC hardware and software problems. Participate on Desk Side projects. Adhere to attendance guidelines of the job and to departmental and company policies. Any other tasks or works as and when requested & assigned by the Company.

Responsibilities
  • Deploy scanners/printers/desktops as part of project requirements
  • Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers, scanners and other client devices on user\'s premises
  • Investigate and research solutions for PC hardware and software problems
  • Participate on Desk Side projects
  • Adhere to attendance guidelines of the job and to departmental and company policies
  • Any other tasks or works as and when requested & assigned by the Company
Qualifications
  • Able to work in 24 X 7 shift rotation
  • Experience in troubleshooting and managing Win10/11, MS Office, MS Outlook, MS Active Directory, basic networking, POS, scanner, printer, and other attached peripherals.
  • Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools
  • Good customer service and communication skills
  • Ability to manage projects and provide status updates on weekly/ monthly basis
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