
Head of Retail
3 weeks ago
The Head of Retail leads the overall boutique network strategy and retail performance across Singapore and Malaysia. This role is responsible for setting the retail direction, enhancing client experience, developing retail leadership, and ensuring operational and service excellence. As a key business partner to the General Manager, this position plays a central role in shaping the future of retail and driving transformational initiatives across both markets.
Job responsibilities- Define the retail strategy and commercial roadmap to drive sales, productivity, and profitability.
- Lead quarterly business reviews, market assessments, and action planning with boutique leaders.
- Monitor business KPIs and identify levers for growth across both Singapore and Malaysia.
Client Development & Experience Elevation
- Own the client development agenda, setting standards for clienteling, repeat purchase, and VIC engagement.
- Collaborate with Boutique Directors/Managers to drive personalized client outreach and in-store experience upgrades.
- Review boutique-level client data and identify strategic actions to uplift service and loyalty.
- Lead and coach Boutique Directors/Managers and Retail Manager to foster a high-performing, client-focused culture.
- Champion team engagement, development planning, and internal mobility across both markets.
- Partner with Human Resources on succession planning and strengthening frontline leadership capability.
Transformation & Retail Projects
- Drive key retail initiatives such as STRIVE, dashboards, and clienteling enablement.
- Lead project execution for store openings, renovations, and in-store innovation pilots.
- Ensure alignment across functions and boutiques in implementing change effectively.
- Minimum 10 years' experience in luxury retail, including multi-store and multi-market leadership roles.
- Strong strategic mindset with a proven track record of driving retail performance and transformation.
- Deep passion for delivering elevated client experiences and building service-centric cultures.
- Proven leadership skills in managing and developing diverse retail teams across geographies.
- Strong analytical, planning, and communication abilities; able to engage senior stakeholders effectively.
- Flexible and collaborative, with the ability to navigate across functions and evolving business needs.
-
Head of Retail, Singapore
1 week ago
Singapore Sephora Singapore Pte Ltd Full time**Position**: Head of Retail, Singapore **Profile**: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by...
-
Head of Retail Operations
24 hours ago
Singapore Norbreeze Group Pte Ltd Full time**Objective of role** The Head of Retail Operations reports to the Managing Director and will have full responsibility for the success and growth of the Retail stores in Singapore and Malaysia within the business. Through building effective relationships with key stakeholders in the business such as Ecommerce, Marketing, Merchandising, Logistics, Finance...
-
Retail Head
5 days ago
Singapore Weekday AI (YC W21) Full timeThis role is for one of the Weekday's clients. The salary range for this position is Rs hidden_mobile - Rs hidden_mobile per annum. The ideal candidate should have a minimum of 10 years of experience and the job location is in Kolkata. This is a full-time position.We are looking for an experienced and strategic Retail Head to oversee and expand retail...
-
Head of Retail, Singapore
1 week ago
Singapore Sephora Full timeAt Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united...
-
Head of Retail,
24 hours ago
Singapore Flying Tiger Copenhagen Full time**Join Our APAC Regional Team as Head of Retail, Asia Pacific (APAC)!** **Are you a dynamic retail leader ready to take on a pivotal role across a diverse and fast-growing region?**We’re looking for a Head of Retail, Asia Pacific to lead sales growth and drive operational excellence within one of the world’s most fun and innovative retail brands.** As...
-
Head of Retail
3 weeks ago
Singapore LVMH Group Full timeThe Head of Retail leads the overall boutique network strategy and retail performance across Singapore and Malaysia. This role is responsible for setting the retail direction, enhancing client experience, developing retail leadership, and ensuring operational and service excellence. As a key business partner to the General Manager, this position plays a...
-
Head Of Retail
1 week ago
Singapore GEMINI PERSONNEL PTE. LTD. Full timeRoles & Responsibilities We are hiring Head of Retail (Sales & Operations) to lead retail and e-commerce business. This is a pivotal role for a strategic leader with a passion for driving growth and managing large-scale operations. The ideal candidate will develop and execute commercial strategy, overseeing all aspects of retail stores, e-commerce...
-
Head of Retail
2 weeks ago
Singapore EssilorLuxottica Full timeJoin to apply for the Head of Retail (Optical Singapore) role at EssilorLuxottica 1 day ago Be among the first 25 applicants Join to apply for the Head of Retail (Optical Singapore) role at EssilorLuxottica Get AI-powered advice on this job and more exclusive features. If you've worn a pair of glasses, we've already met. We are a global leader in the...
-
Retail Head of Operations
7 days ago
Singapore ACTUALLY TRADING PTE. LTD. Full timeJob Description & Requirements We operate ACTUALLY, OUTSIDE , KEEN GARAGE and FJALLRAVEN stores. Currently total of 6 retail stores and Due to expansion, we are looking for dedicated Retail Operations Head to oversee our retail operation regionally, in Singapore, Malaysia and Indonesia. Job descriptions Provide impeccable customers service ...
-
Retail Head of Operations
7 days ago
Singapore ACTUALLY TRADING PTE. LTD. Full time $60,000 - $120,000 per yearJob Description & RequirementsWe operate ACTUALLY, OUTSIDE , KEEN GARAGE and FJALLRAVEN stores. Currently total of 6 retail stores and Due to expansion, we are looking for dedicated Retail Operations Head to oversee our retail operation regionally, in Singapore, Malaysia and Indonesia.Job descriptionsProvide impeccable customers serviceResponsible for retail...