Head of Retail, Singapore

1 week ago


Singapore Sephora Singapore Pte Ltd Full time

**Position**:
Head of Retail, Singapore

**Profile**:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - **to reimagine the future of beauty.**

**The opportunity**:
The Head of Retail reports to the Country Manager and will have full responsibility for the success and growth of the Retail stores within the business. Through building effective relationships with key stakeholders in the business such as Marketing, Ecommerce, Category Management, Supply Chain, Finance and HR, the Head of Retail will help drive in store results to achieve business success. The Head of Retail will also provide support to all field roles and Store Managers in the areas of coaching and development.

**Responsibilities**:

- Create an enthusiastic and successful sales environment focusing on our Sephora DNA and using initiative to implement key strategies for success
- Collaborating with the Head Office team to play a pivotal role in rolling out new stores across Singapore.
- Overseeing our stores, mentoring and directing strategies for success and driving sales
- Nurturing high-level relationships with the Manager, Retail and field team
- Evaluating information related to sales, promotions and competitors whilst implementing strategies to target key areas
- Monthly and Weekly reporting to analyse business trends across sales within each store
- Managing sales budgets as well as the P & L for each store alongside the Manager, Retail and Store Managers
- Work directly with the Manager, Retail to ensure store processes and procedures are embedded into the organisation
- Responsible for a number of diverse roles within the field that assist with the operational effectiveness of the stores.
- Ensure a consistent approach to leading by working with the team to encourage a platform of continuous feedback and communication between Head Office and the Store Teams

**Main competencies**
- Places customer satisfaction as his/her core value
- Demonstrates strategic thinking and agility
- Demonstrates leadership to achieve sales and profitability targets
- Operations-minded and hands-on (ready to spend time in stores to help store team to solve issues and to motivate them)
- Strong analytical and decision making skills set
- The agility to lead, motivate and inspire in a rapidly changing environment

**Profile**
- At least 10 years of experience in the retail industry
- Strong commercial skills, good attention to detail and an eye for customer service
- Comfortable with financial aspects (budget, daily stores figures...)
- Strong management skills
- Strategic thinking
- Strong negotiation and influencing skills
- International exposure
- Aligns the team in the mission and vision
- Understands the importance of team culture and dynamics

**While at Sephora, you’ll enjoy...**
- ** The people.** You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
- ** The learning.** We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- ** The culture.** As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can **unleash your creativity,** because we’ve got disruptive spirit. You can** learn and evolve,** because we empower you to be your best. You can **be yourself,** because you are what sets us apart. **_This,_** is the future of beauty. Reimagine your future, at Sephora.**

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.



  • Singapore Sephora Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united...


  • Singapore GCH INVESTMENTS PTE. LTD. Full time

    Roles & ResponsibilitiesDo you want to make a tangible impact for some of the top brands in Singapore, serving an engaged customer base across the best-in-class retail brands including Cold Storage, Giant, Guardian & 7-Eleven? Our DFI Media team is the right place for youWe are integral part of DFI Retail Group, a leading pan-Asian retailer operating under...


  • Singapore TALENTVIS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAs the Head of Retail, you will report to the Senior General Manager and be responsible formanaging all aspects of store operations with full P&L responsibility. The Head of Retailwill oversee the Retail Operations, Training, and Customer Service departments.AWS/VB given Commission given according to target Fixed Mobile and...


  • Singapore Ikano-Retail Full time

    Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...

  • Retail Manager

    1 day ago


    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesROLES & RESPONSIBILITIESThe main responsibilities for Retail Manager is to ensure the effective performance of the stores through the management of the retail team and the implementation of company policies and procedures. The Store Manager will lead by example and have a hand's on approach to the business with high levels of...


  • Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time

    About the Job:We are seeking an experienced Assistant Store Manager - Retail to join our team at Manpower Staffing Services (S) Pte Ltd - Head Office. As a key member of our management team, you will be responsible for assisting the store manager in overseeing the day-to-day operations of our retail stores, ensuring that all aspects of the business run...

  • Retail Professional

    21 hours ago


    Singapore Brooks Brothers Retail Singapore Pte Ltd Full time

    About the Role:We are seeking a highly skilled and motivated Sales Associate to join our team at Brooks Brothers Retail Singapore Pte Ltd. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales growth through effective product knowledge and recommendations.The ideal...

  • Retail Manager

    7 days ago


    Singapore LOTTE Travel Retail Singapore Full time

    The main responsibilities for Retail Manager is to ensure the effective performance of the stores through the management of the retail team and the implementation of company policies and procedures. The Store Manager will lead by example and have a hand’s on approach to the business with high levels of attention to details to maximize sales and...

  • Head of Marketing

    7 days ago


    Singapore DADACONSULTANTS PTE. LTD. Full time

    Head of Marketing (Singapore) We have been engaged by our client, a global leader in the Retail/F&B industry, to assist in the search for a Head of Marketing Singapore. Job Responsibility - Branding Strategy Development: Develop and implement comprehensive branding strategies to establish and enhance Organisation Singapore brand identity and market...


  • Singapore Argyll Scott Full time

    A **global footwear brand** client is looking for an **experienced Head of Retail Operations (Director)** to join its APAC office in **Singapore**. Reporting to Regional VP, this leadership role will drive the region's direct retail stores' and partner stores' excellence across Asia, focusing on excellent store operations, customer experience, and strategic...


  • Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    We are seeking a skilled and experienced Retail Sales Associate to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.The ideal candidate will have a minimum of 1 year of retail operation experience and possess excellent communication and interpersonal skills. They will be responsible for promoting first-class service excellence and customer...


  • Singapore WeLinkTalent | Recruitment Innovation | Singapore Full time

    OUR CLIENT Our client is a highly regarded global energy company with a forward-thinking culture. They are looking to hire a **Regional Head of Retail Development, Product, and Performance** who will lead an agile transformation initiative to achieve our client's objectives. This position will report directly to the VP of Retail and Logistics for the region...


  • Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    About UsLOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. is a leading retailer in the travel industry, dedicated to providing exceptional customer experiences. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.Job DescriptionThe Retail Manager will be responsible for overseeing the daily operations of our...


  • Singapore PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. Full time

    Overview: We are seeking a highly skilled Leasing Manager Retail to join our team at PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. As a key member of our leasing department, you will be responsible for planning and executing strategies to secure new tenants and increase occupancy rates.**Responsibilities:**Support the Centre Manager in developing and...


  • Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Do you have a passion for visual storytelling and a keen eye for detail? We're seeking a talented Visual Merchandiser to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD.About Our CompanyAs a leading retail company operating 19 stores across 4 terminals of the Singapore Changi Airport, we offer a unique opportunity to work in a fast-paced environment...


  • Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Job SummaryWe are looking for an experienced Retail Supervisor to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. As a Retail Supervisor, you will be responsible for leading a team of sales associates, developing and implementing operational strategies, and ensuring the smooth day-to-day operation of our stores. You will also be required to coach...


  • Singapore LENSKART SOLUTIONS PTE. LTD. Full time

    **About the company** Lenskart is Asia’s largest eyewear company serving 40 Million people - helping them see better and lead better quality lives. We have more than 1500 omnichannel stores across 175 cities in India, Singapore and Dubai. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to...


  • Singapore Unilever Full time

    **JOB TITLE**:Head of CBD Singapore** **JOB LOCATION: Singapore** **RELOCATION TERMS: Local terms** The **Head of CBD Singapore** is responsible to build a high-performance team culture, develop country strategic plans based on thorough understanding of the market dynamics, identify, and maximise business opportunities, drive category thought leadership...


  • Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Job Description:We are seeking an experienced Retail Team Lead to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. This individual will be responsible for leading a team of cashiers and ensuring the smooth operation of our retail stores within Changi Airport.Key Responsibilities:Ensuring accuracy of daily sales and cash handling proceduresProviding...


  • Singapore PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. Full time

    Job Description: As a Retail Leasing Strategist at PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD., you will play a crucial role in formulating and implementing strategies to maximise rental and occupancy of the mall. You will perform market research and analysis to identify new market segments, develop and execute marketing strategies to attract the right...