Field Service Representative

4 weeks ago

Singapore Rheinmetall Communication and Technology Pte. Ltd. Full time
Overview

Field Service Representative :

As a Field Service Representative, you will perform maintenance and repairs on all simulation systems and their components for small- to medium-sized projects. In addition, you will manage the warehouse, coordinate material procurement, and generate accompanying documents for reporting purposes.

Tasks

  • Maintenance and repair of complex simulation systems

  • Troubleshooting and fault rectification (electrical/mechanical) on complex systems at the customer\'s site

  • Repair of defective assemblies

  • Provision of services for PCs, networks, projectors, electrical systems, air cooling systems, and vehicle-specific operating components of the simulated device.

  • Documentation of services performed and creation of error logs

  • Planning and managing subcontractors to ensure maintenance and repairs are carried out on time and within budget.

  • Advising customers on system-related questions and maintenance/further development recommendations.

  • Support the In-Service-Support (ISS) manager in preparing ISS contracts.

  • Preparing and implementing customer training courses on operating and maintaining/servicing the system.

Requirements

Professional requirements: Mandatory

  • Attained Diploma or Higher ITEC qualification in an engineering field.

  • Good English skills (written and spoken).

  • Good knowledge of computer hardware and basic software skills (e.g., Windows, Linux, and network administration)

  • Experience in handling technical system documentation and electrical test equipment.

  • Possesses good technical understanding of mechanical and electrical systems.

  • Experience in maintenance or system integration in a similar industry

Optional

  • Trained electrician with authorization to work on electrical systems up to 400 V AC in accordance with applicable laws is preferred.

  • At least 3 years of working experience is desirable

Personal Requirements

  • Ability to obtain the necessary security clearances for access to MINDEF classified information.

  • High level of intercultural competence and willingness to work in an international environment.

  • Ability to work independently and take the initiative, as well as a service-oriented approach.

  • Team-oriented work style

  • Confident manner

  • Willingness to travel worldwide.

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