Senior Manager, Chief Control Office, Global Payment Solutions

4 days ago

Singapur, Singapore HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

Global Payment Solutions (GPS) is made up of almost 10,000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies, and regulations quickly and efficiently, with dedicated in-country and regional support. Our expertise in this area is repeatedly recognized by industry publications and associations, with numerous global, regional, and country awards.

We are currently seeking a high-caliber professional to join our team as a Senior Manager, Chief Control Office, Global Payment Solutions.

Principal Responsibilities

In this role, you will:

  • Governance: Facilitate risk management discussions at key committees through effective reporting and communication of risk and control trends, issues, emerging risks, and initiatives. Own NFR-specific governance activities.
  • Risk Management SME: Serve as the key point of contact for NFR and Risk Management queries, especially related to GPS products and services.
  • Risk & Control Management & Awareness: Manage the execution of various risk and control activities across GPS Owned RCA. Increase risk and control awareness and support safe business change and growth through active risk management.
  • Audit Facilitation: Ensure audits are planned, executed, and reported effectively, working across functions. Implement audit recommendations and maintain a satisfactory level of audits.
  • Issue Read-Through: Monitor issues across the region to proactively mitigate risks based on control weaknesses or incidents elsewhere.
  • Escalation: Escalate issues and incidents according to GPS escalation criteria, track incidents to closure, and work with GPS functional partners to identify and remediate root causes.
  • Risk Issue Tracking: Collaborate with GPS ASP teams globally, regionally, and locally to proactively raise and track risk and control issues through Management Self-Identified Issues.
  • Program Support: Support the deployment of risk-related programs and projects (e.g., Conduct Program, Proximity Review, Enterprise-Wide Risk Assessment). Challenge procedures, practices, and standards to ensure quality, effective risk management, and regulatory compliance.
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