Senior Manager, Chief Control Office, Global Payment Solutions

Senior Manager, Chief Control Office, Global Payment Solutions - Corporate and Institutional Banking

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Global Payment Solutions (GPS) is made up of almost 10,000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional, and country awards.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Chief Control Office, Global Payment Solutions .

• Governance – facilitate risk management discussions at key committees through effective reporting and communication of risk and control trends, issues, emerging risks and initiatives and own NFR specific governance activities
• Risk Management SME – key point person for NFR and Risk Management queries, especially as related to GPS products and services
• Risk & Control management & awareness – managing the execution of a range of risk & control activities across GPS Owned RCA & increasing risk and control awareness. Support safe business change / growth through active risk management
• Facilitate the execution of the 3 Lines of Defence model by ensuring audits are planned, executed and reporting effectively, working across functions where appropriate. Ensure implementation of audit recommendations and maintain satisfactory level of audits
• Read Across issues across the region to proactively mitigate risk based on control weaknesses or incidents in other sites
• Escalate issues and incidents in line with GPS escalation criteria, tracking incidents to closure and proactively working with GPS functional partners to identify and remediate root causes
• Working with GPS ASP teams globally, regionally and locally to proactively raise risk and control issues through Management Self-Identified Issues, and track through to closure
• Support in the deployment of Group, Regional & ASP risk-related programmes and projects (e.g. Conduct Programme, Proximity Review, Enterprise-Wide Risk Assessment etc.). Challenge procedures, practices and standards to ensure quality, effective risk management and regulatory compliance

• Previous experience within Risk Management or understanding of the group’s risk and control framework is essential. Risk & Control subject matter expertise
• Strong focus on the commercial aspect of risk management to make sure that proposals are effective and sustainable
• Communication skills to frame and present complex issues to senior executives/committees working within a matrix organisation
• Prior controls/risk management experience is desirable
• Relationship management, collaboration and influencing skills with experience of positive, challenging interactions with senior executives across multiple functions

Opening up a world of opportunity

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Issued by The Hongkong and Shanghai Banking Corporation Limited.