Assistant Executive

2 weeks ago


Singapur, Singapore TOKIO MARINE INSURANCE SINGAPORE LTD. Full time

Responsibilities: Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies, etc. Train and guide assistants in their support role. Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols Ensure reserves are provided or updated in a timely and realistic manner Add value to underwriters by advising underwriters on issues discovered during claims handling such as issues due to gap in policy wording and on risk improvement Visit clients' offices/attend MOM meetings/site inspection as and when required Periodic review of files, as and when required Ensure recovery claims are pursued and followed up periodically Any other duty or assignment as and when instructed by the superior. Requirements: Diploma/Degree holders in insurance or related discipline; Preferably DGI, HI, CGI qualifications or relevant insurance equivalent; At least 2 years of relevant experience, preferably Handing of Travel Claims ; Well versed in insurance principles; Possess good interpersonal and communications skills; Able to multi-task, is a team player; conscientious, tactful, customer-focused and willingness to learn new skills.



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