Senior Global Partnerships Manager, Trip.Biz

Senior Global Partnerships Manager, Trip.Biz

Job Description

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Trip.Biz is the leading Travel Management Company (TMC) in Asia, specializing in enabling enterprise, organizations and travel partners around the region to make informed and cost-effective bookings for corporate travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction and administrative platform consisting of mobile apps, Internet websites, and 24/7 customer service centers.

• Lead the partnerships team in research, identify and onboard agency partners across the regions where Trip.Biz has no wholly owned operation.
• Build and drive the partnership strategy in line with the sales team’s pipeline.
• Act as the communication liaison between the internal departments and the agency partners.
• Build team spirit, ensure upbeat moral in teams through effective communication.
• Responsible for making commercial contracts, agreements, and activities between agency partners and Trip.Biz.
• Drive quality and consistency from both commercial and operational perspectives.
• Collaborate with all business units for a common business objective.
• Train and knowledge transfer to team members of the agency partners in the markets, in line with Trip.Biz business approach, technology platform and service delivery.
• Involve and participate actively in major change initiatives and action plan to ensure success in implementation.
• Ability to set priorities, establish milestones/goals and plans coupled with time management.

• Experience in TMC industry, ticketing knowledge and GDS system.
• Experience in building or maintaining global partners network.
• Cross regions exposure and experience are highly desirable.
• Superior business acumen and analytical skills.
• Highly organized, proactive attitude, able to manage multiple priorities and meet deadlines.
• Entrepreneurial mindset and able to work independently.
• At least 3 years of working experience in relevant role (highly preferred).
• Ability to collaborate with and influence internal and external partners.
• Strong interpersonal and people management skill.
• Project management and account management experience will be a plus.
• Bachelor’s degree or above.
• Willingness to travel.

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Trip.com Group is an equal opportunities employer and welcomes applications from all qualified candidates.