
Senior Operations Manager
4 weeks ago
Responsibilities
- Work closely with sales and trading teams to support all stages of the trade lifecycle, prepare end of the day report to be submitted for daily closure.
- Monitor trade execution, confirmations, and settlements to ensure timely and accurate processing.
- Oversee end-to-end settlement process for transactions, ensuring all trades settle accurately and timely.
- Establishing and optimizing operational processes, ensuring efficient execution of AI and data-driven initiatives, and driving alignment between technical delivery and business strategy.
- Perform daily reconciliation of trades, positions, and investigate on discrepancies.
- Perform weekly reconciliation of assets in clients’ account against statements.
- Respond and resolve enquiries regarding trades and product subscription life-cycle.
- Attend to Relationship Managers’ queries on trade reports and clients’ statement of account.
- Identify inefficiencies in current workflows and propose enhancements to improve operational effectiveness.
- Ensure adherence to regulatory requirements and company policies related to trading and settlement activities.
- Bachelor’s degree in any discipline.
- 3 to 4 years of experience in middle office operations, preferably within cryptocurrency or financial services industry.
- Familiarity with regulatory frameworks applicable to cryptocurrencies.
- Strong analytical skills and attention to detail.
- Proficiency in MS Excel.
- Excellent communication and interpersonal skills.
- Ability to communicate in Mandarin to liaise with Mandarin speaking clients.
- Flexible working hours may be required to meet operational demands.
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