Event Manager

3 weeks ago

Singapore CHAB EVENTS Full time
Overview

We are in the business of ideas. We create experiences that connect brands to the people who matter most to them. We specialise in crafting bespoke, unique and emotionally impactful projects for our clients in South-East Asia and Europe.

With Offices in Singapore, France, Thailand, Indonesia and Cambodia, we also operate projects in Vietnam, Australia, Korea, Japan, Malaysia, Bhutan, Italy, Germany, Croatia and Spain.

Chab Events is a turnkey corporate digital & live event management, experiential marketing, augmented/mixed reality and incentive travel agency. We work across a large range of industries including tech, healthcare & medtech, insurance, finance, luxury, fashion, aerospace, hospitality, food and beverage. Our reactive and passionate team produces inspiring events & experiences.

Responsibilities
  • Plan and organise events up to 2000+ attendees, ensuring objectives and timelines are met.
  • Apply comprehensive knowledge of the B2B event management industry to deliver client-focused experiences.
  • Maintain a confident, positive, and professional demeanor in client and supplier interactions.
  • Excellent organisational skills with the ability to manage multiple events concurrently and prioritise based on requirements.
  • Interpret client objectives to develop integrated event strategies, using strong listening and questioning skills.
  • Co-manage client and colleague expectations and meet agreed deadlines.
  • Lead on-site management for events (and virtual events), troubleshooting and providing solutions to internal teams, external suppliers, and clients.
  • Demonstrate immaculate attention to detail and strong writing skills; comfortable with proofreading and basic copywriting.
  • Be a team player who can also work independently and proactively.
  • Proven ability with spreadsheets and creating proposals/presentations in PowerPoint.
  • Comfortable working under pressure in a dynamic, multicultural startup environment.
Account management responsibilities
  • Support your manager in leading clients' marketing and advertising strategies.
  • Provide the utmost level of client service as part of a team; liaise with clients at senior levels.
  • Promote expansion of business with existing clients.
  • Serve as the secondary point of contact for customers in your portfolio.
  • Understand customer requirements and offer suitable solutions to generate new business.
  • Complete projects to schedule and within agreed budgets; negotiate contracts to maximise profits.
  • Use your skills to push clients and the agency creatively and strategically.
  • Plan budgets and activities for account management; ensure timely delivery of services and products.
  • Resolve issues to maintain and strengthen customer trust.
Leadership and management
  • Be accountable for ensuring that your Manager is regularly updated on event progress.
  • Provide feedback and guidance to production staff to meet quotas/objectives.
  • Collaborate with Management to adapt strategy and continuously improve SOPs where necessary.
  • Drive team synergy and a positive team spirit; ensure the team feels supported.
  • Delegate responsibilities to maximize learning and skill development across projects.
  • Manage internal resources to balance workload and address conflicts constructively.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Project Management
Industries
  • Events Services
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