Technical Expert

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is dedicated individuals collaborating, brainstorming ideas that contribute to the success of businesses in serving people. In return, we empower our individuals to take charge of their career paths. Their innovative ideas, whether significant or subtle, truly impact the world. And that’s the type of work we aim to engage in.

At Lonza, you can lead the way in developing and implementing new solutions. Discover Careers that Enable a Healthier World. Craft the Future of Life Science. We are currently looking for a dedicated Technical Expert (Utilities and Facilities) in a fast-growing and innovative environment.

What you'll get:

• An agile career and wide-ranging working culture
• Compensation programs that recognize high performance
• Opportunities for professional growth in an encouraging and inclusive environment
• Exposure to global markets and the chance to work on international projects
• A collaborative team that values your input and expertise
• Access to brand-new technology and resources to drive your success

What you'll do:

As a Technical Expert, you will serve a pivotal function in guaranteeing the smooth operation of our manufacturing facilities. You will:

• Provide technical support to the team for daily routine and repair work orders as assigned.
• Ensure all routine maintenance works are carried out as scheduled and align with Engineering standards and procedures.
• Respond on-call for maintenance/service breakdowns and support ongoing operations.
• Lead or perform troubleshooting and Root Cause Analysis of equipment breakdowns and carry out repairs.
• Coordinate and supervise vendors/service providers' activities for routine utilities and maintenance work to ensure equipment is maintained in full operational status.
• Manage operations and maintenance and spares.
• Perform regular equipment inspections to provide feedback on status.
• Supervise repairs or upgrading works to enable smooth handover and minimize disruption to production schedules.
• Apply for and close work permits with Area/System Owners for vendor/service providers.
• Maintain all site utilities in optimum condition in compliance with Good Manufacturing Practice (GMP) and EHS requirements.
• Ensure all GMP documentation related to maintenance activities is completed accurately and processed to full completion.
• Communicate with Supervisor/Manager when encountering non-compliance issues, including work delays, breakdowns, missing parts, etc.
• Share knowledge and train Engineers and Utility Technicians on utilities systems to improve their expertise.
• Implement preventive maintenance programs by reviewing operations, quality control, and maintenance reports and statistics, and inspecting operating equipment and systems for conformance with operational standards/cGMP for utilities services.
• Participate and lead, when required, in all investigations (contaminations, observations, deviations, and discrepancies) related to audits, manufacturing processes, and propose CAPA.
• Perform system evaluations and performance reports to ensure all utility equipment is operating efficiently and downtime is limited to scheduled maintenance.
• Analyze technical problems in the utility and manufacturing areas and develop both short-term and long-term recommendations for their correction.
• Lead or assist cross-functional teams in finding solutions to technical problems.
• Carry out any other duties and responsibilities as assigned by Supervisor/Manager, including but not limited to the above.

What we're looking for:

Our ideal candidate is highly committed and diligent, with a proven track record in troubleshooting utilities in manufacturing plant setting. You should have:

• A Bachelor's degree and/or Diploma, preferably in a bioscience-related field.
• Related cGMP working experience in the biotech/pharma manufacturing sector, which will be highly advantageous.
• Expertise in troubleshooting site utilities issues in a manufacturing plant setting.
• At least 10 years of experience in utilities management/equipment optimization.
• Strong communication (verbal and written) and interpersonal skills.
• Outstanding attention to detail and strong problem-solving skills.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the happiness that comes with improving lives all around the world. The happiness that comes with making a meaningful difference.