DBA Expert

3 weeks ago

Singapur, Singapore Crédit Agricole CIB Full time

Overview DBA Expert - Sybase/PostgreSQL role at Crédit Agricole CIB Responsibilities Sybase & PostgreSQL Expert is a technical expert role within the Database team and will be responsible for managing, administration and supporting the Sybase & PostgreSQL Database technologies for the bank. Act as the technical point of contact for the Run team. Serve as a technical L3 resource for Sybase & PostgreSQL database services in CA-CIB, providing support for all production activities within the Database team in Singapore. Be accountable for the overall health and stability of the technical solutions within scope. Collaborate with technical peers such as architects, peer experts and project teams on technology roadmaps and projects. Work with L3/Service Manager to define the scope of technical activities, develop best practices and gain knowledge across all aspects of support. Scope Of Duties Job Responsibilities As The Expert Of The Team, act as the last level of escalation for team members. Own incident, problem and change management processes for the team. Assign technical tasks and manage delegation. Encourage collaboration and sharing of practices within the team. Participate in recruitment processes for the team. As The Expert Of His/Her Scope Of Activity Actively involved in incident management, fault investigation, resolution escalations of monitoring alerts and user-initiated problem calls/tickets, and request management. Final technical approver for changes in Sybase and PostgreSQL technology; accountable for technical changes from RUN/BAU perspective. Involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team. Participates in global Infra events (e.g., Power down and DR Tests). Ensures compliance with norms, standards, processes and procedures; ensures documentation is up to date. Leads continuous improvement initiatives; drives and delivers root cause analysis for high-severity issues. Focus on automation and optimal use of the team to improve efficiency; maintain knowledge to remain fully qualified for the role. Legal And Regulatory Responsibilities Comply with all applicable legal, regulatory and internal compliance requirements, including Singapore compliance policies and procedures; financial security requirements, including prevention of financial crime and fraud with reporting obligations as needed. Maintain knowledge to remain fully qualified; complete mandatory training as required. Job Specific Environment Fluent in English. Work schedule supports Asia and EMEA (Paris) time zones; may require non-office hours for critical incidents or escalation per on-call requirements; rotational shift schedule is followed. Work Hours: 2 PM – 11 PM SGT (with one week of General shift 9 AM – 6 PM SGT). Company Crédit Agricole CIB. All job offers are open to persons with disabilities. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Banking #J-18808-Ljbffr

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