Guest Services Officer

The Guest Services Agent is responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations and rooms enquiries, must have an intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests.Core Responsibilities : Provide excellent service, build strong...

JOB SUMMARY Reporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed.MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly, efficiently and...

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel Give a warm...

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.Primary...

GUEST SERVICES MANAGER (DUTY MANAGER) Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

LIV RESIDENCES PTE. LTD. concierge / guest relationship officer Islandwide | Full Time | Executive | 2 years experience required Salary: $2,400 to $3,800 Monthly Posting Date: 23 Oct 2025 | Closing Date: 06 Nov 2025 You’ll need to log in with Singpass to verify your identity. Desired Skills Customer Service Oriented Verbal Communication Interpersonal...

Responsibilities: Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest complaints...

Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to customer's need and ensure customer...