concierge/guest relationship officer

Join to apply for the Service Associate - Concierge (Doorman) role at Shangri-La Group Join to apply for the Service Associate - Concierge (Doorman) role at Shangri-La Group At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and...

Job Responsibilities Welcome and assist walk-in guests, ensuring a warm and positive first impression. Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests. Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat. Provide...

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Customer Relations Proactively greet guests, visitors, and others within the casino environment. Exhibit a professional attitude and readiness to assist guests,...

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Customer Relations Proactively greet guests, visitors, and others within the casino environment. Exhibit a professional attitude and readiness to assist guests, improving customer service...

Job De ion Casa Clava, an exclusive and premium membership club that offers bespoke and premium experiences that centers around entertainment, travel, sports and wellness, is looking for individuals who are passionate about luxury lifestyle and sales to join us as Relationship Manager. You will be responsible for attracting new members and retaining existing...

The Director of Butler Operations is the visionary leader of the Butler department, setting the tone and standard for ultra-luxury, emotionally resonant guest service. As the highest-ranking Butler position, they will lead all aspects of Butler operations, acting as both strategist and coach — elevating service standards to world-class levels while...

Raffles Hotels & Resorts – Central Singapore The Director of Butler Operations is the visionary leader of the Butler department, setting the tone and standard for ultra‑luxury, emotionally resonant guest service. As the highest‑ranking Butler position, they will lead all aspects of Butler operations, acting as both strategist and coach – elevating...

Responsibilities Attend to cases lodged by residents, review and follow up or assigned to technical team for follow up where necessary. Make appointment and meet-up with residents to resolve feedbacks / complaints. Address enquiries promptly and professionally, meeting the KPIs set within the Business Unit. Deploy cases to the relevant parties (e.g....

Tasks and Duties: Monitor club lounge reservations, seating availability, service, safety and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables and other tools. Prepare and serve hot, cold and/or alcoholic beverages. Stock ice, glassware and beverage supplies. Anticipate and communicate replenishment needs promptly. Complete...

1. Business Growth & Revenue Strategy Develop & execute business development strategies to increase venue revenue Identify new income streams – VIP memberships, bottle packages, corporate bookings, event partnerships Conduct market research & competitor benchmarking within Singapore nightlife industry Create and implement revenue models for weekdays,...