Guest Relations Manager
7 days ago
Job Responsibilities Welcome and assist walk-in guests, ensuring a warm and positive first impression. Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests. Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat. Provide information and support to guests, resolving complaints and special requests with professionalism and tact. Build strong relationships with guests, ensuring a memorable experience with every interaction. Collaborate closely with culinary and service teams to ensure smooth operations and seamless service delivery. Communicate clearly and promptly, ensuring all guest interactions are professional and concise. Assist with ad hoc duties, including supporting F&B service operations when needed. Job Requirements 3-5 years of relevant experience in call center/guest relations/hospitality industry. Proficient in Microsoft Office, especially Excel and PowerPoint. Customer service oriented, results-driven, and a strong team player. Excellent communication and interpersonal skills. Able to thrive in a fast-paced environment. Able to work weekends and public holidays as per shift schedule. #J-18808-Ljbffr
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Guest Relations Manager
3 days ago
Singapur, Singapore TIPSY BIRD PTE. LTD. Full timeAre you presentable, bubbly, friendly, and full of energy? ✨ We’re looking for someone with a warm smile and confident personality to be the face of our bar. If you love meeting people, creating great vibes, and making guests feel special — this role is for you! Job Description: Offer a warm, friendly welcome as guests enter. Assist with any special...
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Guest Relations Supervisor
7 days ago
Singapur, Singapore Shangri-La Group Full timeCareer Opportunities: Guest Relations Supervisor ) At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We...
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Guest Relations Manager
7 days ago
Singapur, Singapore NOGLE GLOBAL PTE. LTD. Full timeTasks and Duties: Monitor club lounge reservations, seating availability, service, safety and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables and other tools. Prepare and serve hot, cold and/or alcoholic beverages. Stock ice, glassware and beverage supplies. Anticipate and communicate replenishment needs promptly. Complete...
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Guest Relations Manager/ Night
7 days ago
Singapur, Singapore SUNSET METT SING PTE. LTD. Full timeOverview Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people...
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Guest Relation Executive
4 weeks ago
Singapur, Singapore TEMPER PTE. LTD. Full timeOverview Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors...
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Fine Dining Guest Relations Supervisor
7 days ago
Singapur, Singapore FLEURSOPHY PTE. LTD. Full timeJob Scope & Responsibilities Lead the guest relations team to deliver a seamless, personalized, and memorable fine dining experience . Greet, welcome, and escort guests with warmth and professionalism, ensuring special requests and preferences are met. Oversee reservations and seating arrangements, coordinating with the service team for smooth guest flow and...
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Assistant Guest Relations Manager
7 days ago
Singapur, Singapore THE FULLERTON BAY HOTEL Full timeESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. Keep abreast of changes in F&B especially high end bar trends and be proactive and resourceful in the analysis of such emerging trends and guests changing needs/preference. Champion high standards of Guest Relation services at all areas, and actively work to uphold such high standards by...
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Asst Sales Manager/Guest Relations
2 days ago
Singapur, Singapore SSERENITY PTE. LTD. Full timePreferred Qualifications: Availability to work weekends (5-day work week, Monday – Sunday rotation) At least 3 years prior experience in hospitality, hotel, or healthcare industry preferred Strong customer service and communication skills, with attention to detail Fluency in English; proficiency in other languages is an advantage Pleasant personality with...
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Assistant Guest Experience Manager
5 days ago
Singapur, Singapore PARKROYAL PICKERING HOTEL PTE. LTD. Full timeWe are seeking a dynamic and passionate Assistant Guest Experience Manager to join our team and elevate the guest experience within our Collection Club Lounge and Lobby Lounge. You will play a pivotal role in creating seamless, personalized, and memorable experiences for our high-value guests, including VIPs, loyalty members, and long-stay guests, while...
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Guest Relations Supervisor
7 days ago
Singapur, Singapore IHG Hotels & Resorts Full timeGuest Relations Supervisor (F&B) - InterContinental Singapore Robertson Quay Hotel: Singapore Robertson Quay (SINIC), 1 Nanson Road, As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel...