Guest Services Executive

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Responsibilities: Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest complaints...

JOB SUMMARY Reporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed.MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly, efficiently and...

Who are we? CLAN - A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a 'clan' may be a centuries-old concept, what it represents is as valued today as it has been through time - an extraordinary sense of belonging; an exclusive club with members of a...

We Are Hiring! Are you a people person with a knack for turning every interaction into a memorable experience? From greeting guests with a smile to resolving any concerns with finesse, join Aniba as a Guest Relations Executive to create positive, lasting impressions and foster an environment where every guest leaves with a smile. Join us and be the face of...

Job Description Review arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with guests Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservation,...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external...

GUEST SERVICES MANAGER (DUTY MANAGER) Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...

The Guest Services Agent is responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations and rooms enquiries, must have an intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests.Core Responsibilities : Provide excellent service, build strong...