Guest Relations Officer

2 days ago


Singapur, Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards Interact and attend to guest's enquires Handle cashiering duties Maintain the filing system and required reports Handle guest reservation using Opera system Provide information about amenities, major attractions and hotel services. Anticipate guest needs and build rapport with customers. Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area. Requirements People orientated with excellent customer service skill Communication skills (written/verbal) Proficient in OPERA will be added advantage Able to perform rotating shift, PH and weekends



  • Singapur, Singapore HOTEL NUVE PTE. LTD. Full time

    1. JOB DESCRIPTION Job TitleGuest Relations OfficerJob Description & Requirements Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner....


  • Singapur, Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...


  • Singapur, Singapore HOTEL NUVE HERITAGE PTE. LTD. Full time

    Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to customer's need and ensure customer...


  • Singapur, Singapore NUVE HOLDINGS PTE. LTD. Full time

    Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to customer's need and ensure customer...


  • Singapur, Singapore THE FULLERTON HOTEL Full time

    Job Description: Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to established procedures and...


  • Singapur, Singapore Shangri-La Group Full time

    Career Opportunities: Guest Relations Supervisor ) At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We...


  • Singapur, Singapore HARBOUR VILLE PTE. LTD. Full time

    Job Description Review arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with guests Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservation,...


  • Singapur, Singapore Shangri-La Singapore Full time

    Shangri-LaRasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...


  • Singapur, Singapore FORAGERS PTE. LTD. Full time

    We Are Hiring! Are you a people person with a knack for turning every interaction into a memorable experience? From greeting guests with a smile to resolving any concerns with finesse, join Aniba as a Guest Relations Executive to create positive, lasting impressions and foster an environment where every guest leaves with a smile. Join us and be the face of...


  • Singapur, Singapore TIPSY BIRD PTE. LTD. Full time

    Are you presentable, bubbly, friendly, and full of energy? ✨ We’re looking for someone with a warm smile and confident personality to be the face of our bar. If you love meeting people, creating great vibes, and making guests feel special — this role is for you! Job Description: Offer a warm, friendly welcome as guests enter. Assist with any special...