Guest Relations Manager

Career Opportunities: Guest Relations Supervisor ) At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We...

Tasks and Duties: Monitor club lounge reservations, seating availability, service, safety and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables and other tools. Prepare and serve hot, cold and/or alcoholic beverages. Stock ice, glassware and beverage supplies. Anticipate and communicate replenishment needs promptly. Complete...

Overview Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people...

Overview Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors...

Job Scope & Responsibilities Lead the guest relations team to deliver a seamless, personalized, and memorable fine dining experience . Greet, welcome, and escort guests with warmth and professionalism, ensuring special requests and preferences are met. Oversee reservations and seating arrangements, coordinating with the service team for smooth guest flow and...

ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. Keep abreast of changes in F&B especially high end bar trends and be proactive and resourceful in the analysis of such emerging trends and guests changing needs/preference. Champion high standards of Guest Relation services at all areas, and actively work to uphold such high standards by...

Preferred Qualifications: Availability to work weekends (5-day work week, Monday – Sunday rotation) At least 3 years prior experience in hospitality, hotel, or healthcare industry preferred Strong customer service and communication skills, with attention to detail Fluency in English; proficiency in other languages is an advantage Pleasant personality with...

Job Responsibilities Welcome and assist walk-in guests, ensuring a warm and positive first impression. Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests. Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat. Provide...

We are seeking a dynamic and passionate Assistant Guest Experience Manager to join our team and elevate the guest experience within our Collection Club Lounge and Lobby Lounge. You will play a pivotal role in creating seamless, personalized, and memorable experiences for our high-value guests, including VIPs, loyalty members, and long-stay guests, while...

Guest Relations Supervisor (F&B) - InterContinental Singapore Robertson Quay Hotel: Singapore Robertson Quay (SINIC), 1 Nanson Road, As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel...