Assistant Manager, Marketing Program Management and Partnership

2 weeks ago

Singapur, Singapore American Express Full time

Assistant Manager, Marketing Program Management and Partnership Join to apply for the Assistant Manager, Marketing Program Management and Partnership role at American Express Get AI-powered advice on this job and more exclusive features. International Card Services (ICS) ICS is charged with the mission of “changing the world at work” by delivering unique value and service to card members. As a key growth market, Singapore requires dedicated leadership to provide ongoing and accelerated growth by optimizing acquisition and marketing channels, bringing value to customers, and continuously innovating and optimizing operations to create the best customer experience, maximize engagement, and drive stakeholder value. Responsibilities Support Loyalty Program Operations: Assist in managing day‑to‑day operations of the Membership Rewards Program. Assist in Partnership Coordination: Coordinate relationships with key merchants, brands, and service providers in the rewards ecosystem. Marketing Campaign Execution: Support content development, scheduling, and performance tracking across channels. Customer Experience Support: Identify areas of improvement in the customer journey and support initiatives to enhance engagement and satisfaction through digital tools. Data & Reporting Assistance: Collect, organize, and analyze program data to support reporting and generate insights. Cross‑Functional Collaboration: Partner with internal teams such as product, operations, and customer service to ensure smooth campaign delivery and program support. Administrative & Project Support: Provide support for ongoing projects, team meetings, and documentation. Qualifications 1 – 3 years of working experience. Prior experience with cards, financial services market, premium lifestyle products, and loyalty programs an added advantage. Strong sense of personal accountability and experience in process efficiency improvement. Experience in card member life‑cycle engagement, marketing operation management, and deployment & monitoring, including understanding of digital marketing and capabilities. A team player with strong leadership skills and interpersonal skills. Ability to collaborate across Lines of Business. Meticulous with attention to detail and strong work ethics and integrity. Minimum bachelor degree in business, marketing or banking & finance. Benefits Competitive base salaries. Bonus incentives. Support for financial‑well‑being and retirement. Comprehensive medical, dental, vision, life insurance and disability benefits (depending on location). Flexible working model with hybrid, onsite or virtual arrangements. Generous paid parental leave policies (depending on location). Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location). Free and confidential counseling support through our Healthy Minds program. Career development and training opportunities. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Seniority Level Entry level Employment Type Full‑time Job Function Other #J-18808-Ljbffr

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