Partnerships Manager

Get AI-powered advice on this job and more exclusive features. Here at Homage, we are on a mission to change the way people access and receive care where they are. We’re a tech start-up using our smart technology to help our customers manage their care, the way they want it—recovering with grace, control & dignity. What Will You Do Your focus will be Business Development & Partner Management / Account Engagement. Your responsibilities will include: Conducting market analysis and staying up-to-date on market trends to identify new growth opportunities Assisting in both prospecting and qualifying both inbound and outbound leads; identifying and developing contacts at the appropriate levels within target prospects Pitch and qualify all leads (inbound and outbound) via a consultative approach Size and prioritize opportunities for appropriate follow-up after qualification Work closely cross-functionally with internal teams to optimize operating and fulfilment models for qualified prospects where appropriate Track and report on commercial and operating metrics, pipeline activity and business development progress Serve as the primary point of contact for assigned partner accounts, understanding their needs and objectives Build and maintain strong relationships with partners, becoming a trusted advisor and advocate for their success Identify upsell and cross-sell opportunities to expand service offerings and increase account value Prepare and deliver regular business reviews and presentations to partners, showcasing value delivered, impact outcomes and future opportunities Drive the successful activation of new partnerships with the operation and supply team Display proactive problem-solving skills by addressing potential operational issues in fulfilment. Convey strategies in place to mitigate such challenges as part of strategic account management efforts, reinforcing our reliability and forward-thinking approach Demonstrate a deep understanding of incident management protocols to partners, emphasizing our commitment to safety, reliability, and best practices Skills & Experience You Will Need Bachelor’s degree or relevant experience in lieu At least 4 years of experience in business development, account management, consulting and/or strategic operations role Proven experience in business development, sales, or partnerships, with a track record of achieving and exceeding targets Strong negotiation skills with the ability to close deals and secure new partnerships A customer‑centric mindset with a focus on delivering exceptional service to partners Proven project management skills with the ability to lead and execute strategic projects aimed at enhancing operational efficiency and partner satisfaction Experience in collaborating with internal cross‑functional teams to optimize operational workflows and service delivery Strong analytical and problem‑solving skills to identify and address issues effectively Prior working experience in the healthcare industry is preferred Proficient in MS Office applications and CRM tools What’s in it for you Hybrid Work – Working from both home and our wonderful office located in the heart of the CBD ESOP – Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in Annual Salary Reviews, alongside our modern approach to Performance Management Regular social events – Weekly, Monthly, Quarterly & Yearly EAP – Employee Assistance Program and health coverage What's next We offer you the opportunity to be part of our success story Not only will you play a critical role in building a legacy in a start‑up business but contribute to an organisation that truly makes a difference in the lives of many. Homage is an Equal Opportunity Employer. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day. We invite people of all backgrounds and identities to apply for this position and join the Homage Community. #J-18808-Ljbffr