Call Centre Agent

Outbound Call Agent (Call Centre) Salary: $ 2000 - $ 3000 Working Hours: Monday - Friday (9am - 6pm) Location: Bukit Merah Central Relevant experiences Proficient in Microsoft Office applications (MS Word & Excel) Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent Responsibilities: Handling...

Call Centre Officer (Full Time/ Part Time) Responsible for daily operations of Call Centre and Customer Care Department. Provide information to patients/policyholders/agents and brokers in relation to their benefits and coverage. Assist with appointment booking and scheduling for our Specialist and panel clinics Able to manage multi-media communications...

Corporate Banking Call Agent (Office hours) Working hours: Rotational shift, Mon – Sun Shift Pattern: 830am to 530pm 845am to 545pm 1030am to 7.30pm 1130am to 8.30pm Note: 2 months training (training most likely will be at Changi) Interact with internal & external customers to answer queries related to Corporate Banking products. Maintain a positive,...

Key Responsibilities: Customer Order Management: Handling concrete orders, coordinating with customers on delivery schedules, and ensuring timely fulfillment of orders. Inquiry Handling: Addressing customer inquiries about concrete products, specifications, and delivery schedules. Leads Generation (Potentially): Identifying potential customers in the...

Salary: $ 2000 - $ 3000 + CommissionWorking Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah CentralResponsibilities: Handling inbound calls on

Working Days: Mon - Fri, Office hours Duration: Till end Jun 2026 Location: Tanjong Pagar Responsibilities Develop, implement, and oversee the call center’s quality assurance strategy, policies, and procedures Lead and supervise the team in monitoring and evaluating calls Analyze call center performance data to identify trends, training needs, and process...

Customer Service Executive / Call Centre Executive Locations: East / West Salary & Benefits: Basic: $2,500 – $3,000 Attractive Company Benefits Key Responsibilities: Handle inbound and outbound calls, emails, and enquiries in a professional manner. Coordinate with internal departments to ensure timely follow-up on customer requests and issues. Provide...

Call Centre Officer @ Geylang Bahru (Contact Centre, Mon to Fri) ~ Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday) Job Responsibilities Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction Handling customer’s enquiries and...

Receive incoming emergency calls; Generate Emergency Call Taking (ECT) form via the Authority's incident management IT system; Retrieve incident location from caller; Determine the incident categories from information provided by the caller; Input required details into ECT form; Perform telephone triaging and medical advisories to callers for medical calls...

Schedule appointments and manage high-volume patient inquiries Provide clear information about dental procedures and clinic services Follow up with patients to confirm bookings and reduce no-shows Identify patient needs and provide personalised solutions Work with the Customer Service Department Assist with administrative tasks and daily clinic operations...