Call Centre Agent
3 days ago
Key Responsibilities: Customer Order Management: Handling concrete orders, coordinating with customers on delivery schedules, and ensuring timely fulfillment of orders. Inquiry Handling: Addressing customer inquiries about concrete products, specifications, and delivery schedules. Leads Generation (Potentially): Identifying potential customers in the construction and renovation industries and generating leads through cold calls or networking. Technical Support: Providing technical advice, recommendations, and solutions to customers regarding concrete products and applications. Problem Resolution: Addressing customer concerns and complaints related to concrete orders and deliveries. Customer Relationship Management: Building and maintaining positive relationships with customers. Sales Support: Assisting sales managers and teams in achieving sales targets. Assist in seeking lead supply from various prospects and perform marketing/cold-call to project in charge. Handle enquiries , initialing of supply arrangements. Communicate with customer office and site to discuss on delivery requirement. Proactive Customer Follow-Up: Contact customers with advanced bookings to encourage timely or early starts (since morning less orders). Reach out to customers who have not placed orders for three or more consecutive days to understand their site progress and maintain order continuity. Other ad hoc assignment as assigned. Able to travel and work in the west of Singapore. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers. Problem-Solving Skills: The ability to identify and resolve customer issues efficiently. Customer Service Skills: A strong customer service orientation is crucial for building positive relationships with customers. Basic Knowledge of Concrete Products: Familiarity with concrete types, specifications, and applications is beneficial.
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Singapur, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeOutbound Call Agent (Call Centre) Salary: $ 2000 - $ 3000 Working Hours: Monday - Friday (9am - 6pm) Location: Bukit Merah Central Relevant experiences Proficient in Microsoft Office applications (MS Word & Excel) Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent Responsibilities: Handling...
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Call Centre Agent
13 hours ago
Singapur, Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeCall Centre Agent (Medical Interpreter) (WFH, Perm Night Shift) Permanent Night Shift 8 hours per shift Working hours starting between 7pm to 3am Permanent Work From Home arrangement Salary up to $ 5,000 per month Job Description Facilitate real-time spoken communication interpretation to help individuals overcome linguistic barriers and communicate...
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Corporate Banking Call Agent
3 weeks ago
Singapur, Singapore PERSOL Full timeCorporate Banking Call Agent (Office hours) Working hours: Rotational shift, Mon – Sun Shift Pattern: 830am to 530pm 845am to 545pm 1030am to 7.30pm 1130am to 8.30pm Note: 2 months training (training most likely will be at Changi) Interact with internal & external customers to answer queries related to Corporate Banking products. Maintain a positive,...
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7506 - Outbound Call Agent [ Call Centre ]
3 days ago
Singapur, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeSalary: $ 2000 - $ 3000 + CommissionWorking Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah CentralResponsibilities: Handling inbound calls on
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Quality Assurance Lead | Call Centre
3 weeks ago
Singapur, Singapore CORNERSTONE GLOBAL PARTNERS PTE. LTD. Full timeWorking Days: Mon - Fri, Office hours Duration: Till end Jun 2026 Location: Tanjong Pagar Responsibilities Develop, implement, and oversee the call center’s quality assurance strategy, policies, and procedures Lead and supervise the team in monitoring and evaluating calls Analyze call center performance data to identify trends, training needs, and process...
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Customer Service Executive
2 days ago
Singapur, Singapore STAFFKING PTE. LTD. Full timeCustomer Service Executive / Call Centre Executive Locations: East / West Salary & Benefits: Basic: $2,500 – $3,000 Attractive Company Benefits Key Responsibilities: Handle inbound and outbound calls, emails, and enquiries in a professional manner. Coordinate with internal departments to ensure timely follow-up on customer requests and issues. Provide...
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Call Centre Officer @ Geylang Bahru
2 weeks ago
Singapur, Singapore PERSOL Full timeCall Centre Officer @ Geylang Bahru (Contact Centre, Mon to Fri) ~ Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday) Job Responsibilities Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction Handling customer’s enquiries and...
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Call Centre operator | Ubi
13 hours ago
Singapur, Singapore WSH EXPERTS PTE. LTD. Full timeReceive incoming emergency calls; Generate Emergency Call Taking (ECT) form via the Authority's incident management IT system; Retrieve incident location from caller; Determine the incident categories from information provided by the caller; Input required details into ECT form; Perform telephone triaging and medical advisories to callers for medical calls...
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Call Centre Agent | Dental Care
3 days ago
Singapur, Singapore ABER CARE PTE. LTD. Full timeSchedule appointments and manage high-volume patient inquiries Provide clear information about dental procedures and clinic services Follow up with patients to confirm bookings and reduce no-shows Identify patient needs and provide personalised solutions Work with the Customer Service Department Assist with administrative tasks and daily clinic operations...
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Contact Centre Agents
2 weeks ago
Singapur, Singapore ALLIANCE MEDINET PTE. LTD. Full timeOverview We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for customers or patients, handling incoming queries via phone and email. You will play an essential part in ensuring a positive customer experience by addressing...
