Field Support Engineer

4 days ago

Singapur, Singapore BUTTERFLY GLOBAL PTE. LTD. Full time

Field Engineer (Senior) For Kiosks, ATM parts, notes machines , turnstile.

We are a leading solution provider specializing in mobile and proprietory technology with a growing presence in Singapore and Asia. We have a rapidly expanding team and we are looking for outstanding and experienced professionals with a track record of ongoing success.

We are hiring entry-level, junior to intermediate IT technical support staff for our Singapore team. We offer a rewarding opportunity to gain hands-on experience and training in a myriad of IT equipment, software and projects.

Job Highlights

  • OT Pay
  • Learning and Development Opportunities
  • Positive Working Environment

Key Responsibilities

  • Perform on-site installation, troubleshooting and maintenance of kiosks and turnstiles / gantry
  • Setup of router with basic networking and troubleshooting skill
  • Provide on-site support and basic training on the usage of the system
  • Guide and advise users over the phone support

Primary Responsibilities:

  • Inspect, service and maintain kiosks, turnstile and it’s installed components (e.g. bill dispensing machine, magnetic stripe reader, QR reader)
  • Ensure that the kiosk, turnstile and the installed components is in optimum operational condition
  • Monitor and carry out all scheduled preventive maintenance programmes for payment kiosks
  • Perform troubleshooting
  • Perform efficient system recovery and fault rectification

Requirements:

  • N/O level / Nitec / Higher Nitec / Diploma
  • Minimum of 2 years technical experience in any technical field
  • Basic understanding of electronics
  • Basic computer skills
  • Required Skill(s): strong analytical and troubleshoot skill, technically strong with hardware and components
  • Candidates with less qualifications but more years of experience can be considered for the position of technician
  • Able to read and interpret maintenance manual to carry out work instructions
  • Good positive attitude and a willingness to learn
  • This is a full time and permanent position
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