Executive Director, Global Command Centres Payments Operations

1 week ago

Singapore JPMC Candidate Experience page Full time
Executive Director, Global Command Centres Payments Operations
  • If you're ready to lead with ownership and precision, and have a knack for turning vision into reality, we want to hear from you As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational resilience. This role is crucial in enhancing resiliency plans and managing business disruptions to minimize impact on customers, the firm, and the market.Lead the APAC Global Command Centre, ensuring regional teams have support and leadership. Represent the centre in APAC crisis management committees and forums. Orchestrate incident resolution with minimal business impact. Act as the voice of the Global Command Centre during high-profile incidents and ensure continuous improvement from incident learnings. Develop a global team and lead people development practices across the region. Lead business response coordination across Operations, Client Service, and Product for high-profile incidents. Collaborate with Technology, vendors, and stakeholders to assess severity and scope of events. Issue executive communication to senior stakeholders and operating committee members. Develop policies, procedures, and performance standards aligned with regulatory and control standards. Contribute to an inclusive culture, enhance team member engagement, and mentor diverse talent. Produce metrics and reporting strategies for stakeholder meetings and build relationships across teams and business lines. Operate in a follow-the-sun model with NA, EMEA, and APAC regions.Required qualifications, capabilities and skills: Strong leadership experience in incident management and remediation with a solid record of career growth. Strategic thinker with strong technical skills, creative problem-solving, and diplomacy skills to influence cross-organizationally. Excellent and effective communication and presentation skills with an eye for detail.Preferred qualifications, capabilities and skills: Bachelor's Degree in a Relevant Field. Proficiency in metrics design tools like Excel, Tableau, and Alteryx.,
    • Recruiter Details JPMC Candidate Experience page
    Sign-in & see how your skills match this job
    • Executive Director, Global Command Centres Payments Operations
    Find Your perfect Job

Sign-in & Get noticed by top recruiters and get hired fast

#J-18808-Ljbffr

  • Global Command Centre Strategist

    4 days ago

    Singapore beBeeLeadership Full time $90,000 - $120,000

    Job Title: Global Command Centre Leader">We are seeking an exceptional leader to spearhead our Global Command Centre, driving operational resilience and incident management with precision and ownership. If you possess a knack for turning vision into reality, we invite you to apply.Key ResponsibilitiesLead the APAC Global Command Centre, ensuring regional...

  • Command Centre Executive

    5 days ago

    Singapore SANDS GLOBAL PTE. LTD. Full time

    **Command Centre Executive** **Role**:This job role entails maintaining communication with all sites including on-site supervisory and operations management personnel at all times, coordinating the deployment of security officers, monitoring, and documenting all communication to and from sites, and serving as a liaison between management and the sites...

  • Command Centre Executive

    1 week ago

    Singapore Security Xchange LLP Full time

    **Job Title** - Command Centre Executive- **Job Type** - Full time**Required Position** - OE**Location** - Island Wide**Nearest MRT** **Job Site Type** **Shift** - Rotating**Salary** - 2600 - 3100**Pay** - Gross**Payment Rate** - Monthly**Requirements**: **Requirements**: Able to work basic computer literacy with Google Spreadsheet. At least 1 Year(s) of...

  • Command Centre Officer

    1 week ago

    Singapore Security Xchange LLP Full time

    **Job Title** - COMMAND CENTRE OFFICER- **Job Type** - Full time**Required Position** - SSO**Location** - Central**Nearest MRT** - Nicoll Highway**Job Site Type** **Shift** - Rotating**Salary** - 2400 - 3000**Pay** - Gross**Payment Rate** - Monthly**Requirements**: Command Centre Officer (CCO) duties may include: - Operate Security & Safety Systems -...

  • Command Centre Specialist

    1 week ago

    Singapore Security Xchange LLP Full time

    **Job Title** - Command Centre Specialist- **Job Type** - Full time**Required Position** - SSO**Location** - North**Nearest MRT** - Lentor**Job Site Type** - In-House**Shift** - Day**Salary** - 2200 - 2600**Pay** - Gross**Payment Rate** - Monthly**Requirements**: The Command Centre Specialist will be stationed in the Headquarter's Command Centre to perform...

  • Director of Project Operations

    1 week ago

    Singapore GLOBAL CENTRE FOR MARITIME DECARBONISATION LIMITED Full time

    **Global Centre for Maritime Decarbonisation (GCMD)** The Global Centre for Maritime Decarbonisation was established as a non-profit organisation in August 2021 following the recommendation of the International Advisory Panel for Maritime Decarbonisation established by Maritime and Port Authority of Singapore in 2020. The mission of this centre is to help...

  • Commander - Technology Command Centre

    1 week ago

    Singapore OCBC Bank Full time

    **Commander - Technology Command Centre** **-** **(**240001CM**)** We are seeking a Commander who is in charge of O&T Command Centre that oversees the overall system health and cyber security operations of the Group. **Responsibility**: - In charge of the Command Centre on-site monitoring and support teams, and assume command and control of extended...

  • Ict Command Centre Operator

    2 weeks ago

    Singapore DXC Technology Full time

    **You will be part of a team who is responsible to run an IT Command Centre offering round-the -clock service desk and system monitoring services to the users of the ICT Systems. The IT Command Centre offers a Self-Service ITSM Portal for users to log requests to the various vendors supporting the ICT Systems for assistance. The IT Command Centre is also...

  • Director, Techops

    3 hours ago

    Singapore METACOMP PTE. LTD. Full time

    **10+ years of leadership experience with expertise in DevOps toolchains, IaC, cloud-native architectures, large-scale service desks, command centres,**: - **Exposure to AI/ML-driven observability platforms or quantum-resistant cryptography initiatives.**: - **Financial sector regulations (MAS, SOX) and web3/crypto infrastructure (wallets, blockchain...

  • Senior Director, Global Commercial

    4 days ago

    Singapore Valvoline Global Operations Full time

    Senior Director, Global Commercial & Industrial Product Strategy Join to apply for the Senior Director, Global Commercial & Industrial Product Strategy role at Valvoline Global Operations Senior Director, Global Commercial & Industrial Product Strategy Join to apply for the Senior Director, Global Commercial & Industrial Product Strategy role at Valvoline...