Desktop Support Engineer
1 day ago
Role Overview As a Desktop Engineer, you will provide the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards and timely manner. The broad area of your job responsibilities will cover the following: Responsibilities Perform Desktop Support services to users which includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/re-imaging Perform asset inventories Perform technical escalation to 3rd party vendor or resolver groups (where appropriate) Updates Incident records Creates and updates work instructions (where necessary) Document standards and procedures (where necessary) Ideal Candidate Min. ITE/Diploma graduate with 1 year experience in desktop support Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365 Clear Spoken & Written English. possess at least one (1) of the following certifications or their equivalent: CompTIA A+; CompTIA Security+; CompTIA Network+; Microsoft Certified: Windows Client; Microsoft Certified: Managing Modern Desktops. Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages Demonstrate knowledge in the support of workstations, and related components Good verbal and written communication skills Good coordination skills Ability to prioritize effectively and work with a sense of urgency Effectively communicates with teammates and managers #J-18808-Ljbffr
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Desktop Support Engineer
3 weeks ago
Singapur, Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob Description: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers. Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated...
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Desktop Support Engineer
3 weeks ago
Singapur, Singapore Unison Group Full timeGet AI-powered advice on this job and more exclusive features. Unison Group provided pay range This range is provided by Unison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range SGD24,000.00/yr - SGD36,000.00/yr Responsibilities Provide IT technical onsite support for end user...
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Desktop Support Engineer
3 weeks ago
Singapur, Singapore Unison Group Full timeResponsibilities Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel Duty Engineers on standby are to answer all incoming calls within 10 rings....
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Desktop Support Engineer
2 weeks ago
Singapur, Singapore Unison Group Full timeProvide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of...
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Desktop Support Engineer
3 weeks ago
Singapur, Singapore Unison Consulting Pte Ltd Full timeResponsibilities a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls...
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Desktop Support Engineer
4 weeks ago
Singapur, Singapore INFORMA SOLUTIONS PTE. LTD. Full timeResponsibilities Provide excellent customer service Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation. Support on desktops, notebooks, printers, scanners, hardware components. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...
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Desktop Support Engineer
2 weeks ago
Singapur, Singapore Caxton Associates Full timeDesktop Support Engineer Caxton Associates – Bangalore, India. Posted 1 day ago – In‑Office – Permanent – Competitive. About Caxton Associates: Caxton Associates, founded in 1983, is a global trading and investment firm with offices in New York, London, Singapore, Monaco and Dubai, and launching Bangalore in 2026. Caxton Associates’ primary...
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Desktop Support Engineer
4 weeks ago
Singapur, Singapore Epergne Solutions Full timeJob Role : Desktop Support Engineer Experience : 3+ Years Job Roles & Responsibilities : Provide day-to-day technical support for desktops, laptops, printers, and other peripherals. Install, configure, and troubleshoot operating systems (Windows/Mac) and applications. Resolve hardware and software incidents within SLAs. Support end-users via remote tools,...
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Desktop Support Engineer
5 days ago
Singapur, Singapore XCELLINK PTE. LTD. Full timeOverview Our client is a global leader in the logistics industry, specializing in international shipping, courier services and transportation. They are looking for a Desktop Engineer to support the team. Responsibilities Daily Desktop IT issues support. Maintain hardware and resolve problems either through personal action or by organizing resolution through...
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Desktop Engineer
1 day ago
Singapur, Singapore Rapsys Technologies Pte Ltd. Full timeWe're Hiring: Desktop Engineer! We are looking for a skilled and motivated Desktop Engineer to join our team in Singapore. The ideal candidate will have a strong background in desktop support, troubleshooting, and system administration to ensure efficient IT operations within our organization. Location: CMPB, Singapore⏰ Work Mode: Work From Office Role:...