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Service ambassador

4 months ago

Singapur, Singapore Recruit Express Pte Ltd Full time
Salary: $2700

Working hours: any 5 days (incl weekends), 8:30am - 6pm

Location:Orchard

Duration: 6 months

Job Description :

-To visit newly admitted patients and to ensure patient’s confidentiality at all times.

-Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

-To be able to provide service recovery for potential feedback/ complaints that are addressed

-Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

-Escalate crucial issues to Service Executive if beyond scope for service recovery

-Report and track patients whom service recovery has been provided to

Job Requirements:

-Min A level or diploma holders

-Min 1 year customer service experience

For interested applicants, please send your updated resume to: All candidates’ information will be treated with the strictest confidenceMelissa Zhang Zhiqi (Mezzo)R2197564Recruit Express Pte Ltd99C4599