Fendi Ambassador
7 days ago
About the Role
Fendi is seeking a highly skilled and experienced Ambassador to join our team. As a Fendi Ambassador, you will be responsible for providing an exceptional customer experience, promoting Fendi's history, craftsmanship, and quality of materials, and driving sales performance.
Key Responsibilities
- Engage in upselling, cross-selling, and multiple selling for all product categories
- Monitor individual sales and achieve performance targets and KPIs
- Provide customer feedback on products, especially newly launched products
- Strengthen customer relationships and nurture a loyal Fendi customer base
- Manage customer service quality and meet customer expectations
- Operate the POS and Inventory Management system correctly
- Perform store duties as assigned by team leaders and management
Requirements
- Minimum 2 years of related experience in Fashion/High-End Luxury industry
- Good grooming standard
- Strong selling skills
- Bilingual with the ability to speak a third language an added advantage
- Passionate about high-end luxury goods and willing to commit to retail hours
- Knowledge of operating retail management systems
- Able to manage and prioritize work to meet commitments aligned with organizational goals
About Fendi
Fendi is an Italian luxury fashion house founded in Rome in 1925. We are committed to a culture of diversity and inclusion, and our objective is to attract and retain individuals with core business skills and encourage internal mobility to leverage skills most effectively. We look for creative, curious, passionate, and open-minded people with a desire to embrace Fendi's culture and values.
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