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5 days ago
Executive/Assistant Executive (Operations and Facilities Management Department) role at National Environment Agency . We are looking for a service-oriented individual to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at either Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery Complex and will play a key role in providing after-death care service.
ResponsibilitiesYour Job Responsibilities Include:
- Attend to customers on applications for services provided at the Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery
- Attend to public enquiries/requests made via telephone or email or in person
- Review and process applications submitted by the applicant
- Perform daily revenue collection checks and compile revenue reports
- Perform administrative duties e.g., data entry, filing and sorting of documents
- Carry out data analysis of cases received and processed when necessary
- Perform other duties assigned by supervisor
- Experience in Frontline E-services preferred
- Prior working experience in customer service would be an advantage
- Good Knowledge of Microsoft Office Applications
- Willing to work in after-death care service environment
- Mature, independent, responsible and resourceful
- Tactful, approachable and patient
- Meticulous and ability to multi-task
- Ability to interact and foster teamwork
- Communicate in a friendly manner and enjoy working with others
- Good organisational and administrative skills
- Willing to take initiatives
- Willing to work on weekends and public holidays
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
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